Fulfillment Coordinator

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Job Summary: Flowserve is looking for a talented and skilled General Clerk Operations that will responsible for the smooth organizational processes and the timely and correct entry of all orders and their changes.

Responsibilities & Requirements:

• Processing order confirmations from preparation to completion
• Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure adherence to those standards.
• Process and verify customer orders in the system through the pegging report.
• Maintain and update customer weekly update with repair status and ETA.
• Daily and weekly engage with supplies to expedite the repair cycle time and update accuracy.
• Daily backlog review and update of the repair order and issuing picklist.
• Weekly follows up with production team to expedite the repair.
• Monitor inventory levels and to expedite the repair process.
• Ensure orders are packed and shipped according to customer specifications.
• Communicate with customers regarding order status, delays, or issues.
• Address and resolve any discrepancies in orders, by evaluating alternatives.
• Maintain accurate records of orders, shipments, and inventory movements.
• Carrier portal access to monitor movement for update accuracy.
• Coordinate with warehouse and shipping teams to ensure timely order fulfilment.
• Assist in process improvement initiatives to enhance order fulfilment efficiency.
• Supporting ARAMCO contracts as backup.

Preferred Experience / Skills:

• Several years of experience in the entire back-office management area
• Good knowledge of MS Office programs
• Excellent knowledge of English (spoken and written)
• Experience in Oracle or ERP systems
• Basic knowledge of bookkeeping
• Independent way of working
• Good communication skills
• Good time- and self-management as well as good work organization resilience

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Req ID : R-17003

Job Family Group : Logistics

Job Family : LO Coordinator

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to [email protected]. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.