Front Office Manager
Rosewood Hotel Group
Date: 4 days ago
City: Jeddah
Contract type: Full time
General Information
Job Description
Responsible for the smooth operation of the Front Office, the Concierge, and the health club.- Determines own schedule, sets objectives for the staff, and leads the team in an exemplary manner
- Ensures that all the staff follows the personal hygiene, freshness, well-groomed and always maintain cleanliness specially using deodorant and mouthwash at the beginning and during the duty.
- Develops and implements realistic action plans aiming at introducing and/or improving services. Ensures proper functioning of the Front Office
- Acts promptly and professionally on guest needs.
- Enforces operational procedures related to Front Office operation.
- Ensures the privacy of our guests.
- Maintains an excellent reputation in the eyes of the guests and the staff.
- Maintains the Maximum Operating Standards and the Rosewood Standards.
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