Front Office Manager

Rosewood Hotel Group


Date: 3 weeks ago
City: Jeddah
Contract type: Full time

General Information


Country/Region Saudi Arabia Province/City Jeddah Hiring Entity Rosewood Jeddah Department Rooms - Front Office Job Type Full-time Permanent

Job Description


Responsibilities

  • Responsible for the smooth operation of the Front Office, the Concierge, and the health club.
  • Determines own schedule, sets objectives for the staff, and leads the team in an exemplary manner
  • Ensures that all the staff follows the personal hygiene, freshness, well-groomed and always maintain cleanliness specially using deodorant and mouthwash at the beginning and during the duty.
  • Develops and implements realistic action plans aiming at introducing and/or improving services. Ensures proper functioning of the Front Office
  • Acts promptly and professionally on guest needs.
  • Enforces operational procedures related to Front Office operation.
  • Ensures the privacy of our guests.
  • Maintains an excellent reputation in the eyes of the guests and the staff.
  • Maintains the Maximum Operating Standards and the Rosewood Standards.

About Us


Rosewood Jeddah is situated in the heart of Jeddah’s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel’s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel’s name is inspired by the traditional culture and architecture of the city of Jeddah. The city’s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers’ voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel’s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.

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