Front Desk Agent (Saudi Talent)

Job Description

Summary-

We are looking for a professional and friendly Front Desk Agent to join our team. The ideal candidate will be responsible for providing excellent customer service, handling guest check-ins and check-outs, answering phone calls, and assisting with any inquiries or requests.

Job Responsibility-

• Greet and welcome guests as they arrive at the hotel
• Register guests and assign rooms
• Provide information about services, facilities, and local attractions
• Handle guest check-ins and check-outs efficiently
• Answer phone calls, emails, and inquiries in a professional manner
• Assist guests with any requests or issues they may have during their stay
• Maintain a tidy and organized front desk area
• Collaborate with other hotel staff to ensure guest satisfaction
  
  

Candidate Requirements-

• Saudi national with fluent Arabic and English language skills
• Previous experience in a customer-facing role, preferably in a hotel setting
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail and organizational skills
• Knowledge of basic computer applications and hotel booking systems
• Friendly and professional demeanor
• Ability to work well in a team environment and under pressure
  
  

Skills

Excellent communication skills in Arabic and English

• Proficiency in using hotel management software
• Strong customer service orientation
• Ability to multitask and work well under pressure
• Good problem-solving skills
• Attention to detail and organizational skills
• Ability to handle cash transactions accurately
• Knowledge of local area and attractions
• Professional and friendly demeanor
• Ability to work in a team environment