Front Desk Agent (Saudi Talent)

Dar Rayhaan By Rotana


Date: 3 weeks ago
City: Al Khobar
Contract type: Full time
Job Description

Summary-

We are looking for a professional and friendly Front Desk Agent to join our team. The ideal candidate will be responsible for providing excellent customer service, handling guest check-ins and check-outs, answering phone calls, and assisting with any inquiries or requests.

Job Responsibility-

  • Greet and welcome guests as they arrive at the hotel
  • Register guests and assign rooms
  • Provide information about services, facilities, and local attractions
  • Handle guest check-ins and check-outs efficiently
  • Answer phone calls, emails, and inquiries in a professional manner
  • Assist guests with any requests or issues they may have during their stay
  • Maintain a tidy and organized front desk area
  • Collaborate with other hotel staff to ensure guest satisfaction

Candidate Requirements-

  • Saudi national with fluent Arabic and English language skills
  • Previous experience in a customer-facing role, preferably in a hotel setting
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Strong attention to detail and organizational skills
  • Knowledge of basic computer applications and hotel booking systems
  • Friendly and professional demeanor
  • Ability to work well in a team environment and under pressure

Skills

Excellent communication skills in Arabic and English

  • Proficiency in using hotel management software
  • Strong customer service orientation
  • Ability to multitask and work well under pressure
  • Good problem-solving skills
  • Attention to detail and organizational skills
  • Ability to handle cash transactions accurately
  • Knowledge of local area and attractions
  • Professional and friendly demeanor
  • Ability to work in a team environment

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