Fleet Helpdesk Clerk.Fleet Admin - Riyadh (2)
Panda Retail Company – Savola Group
Date: 10 hours ago
City: Riyadh
Contract type: Full time
Job Description
Education
Higher Diploma in Business, SC, or any equivalent.
Bachelor’s degree is a Plus
Experience, Skills & Competencies
- Responsible to respond to all Internal Customer’s inquiries and complaints and assure to direct their concerns to the right person to achieve best Customer Satisfaction.
- Accountable to prepare daily reports for the Customer’s requests with actions to assure all Customer’s need have been met.
- Responsible to receive any transfer between stores or DCs and directed to the right DC and assure the request have been completed.
- Follow up with stores if there any an offloading delay to assure truck’s optimization.
- Receive and follow up any Supplier delivery request and assure it been collected on time to generate revenue to Panda.
- Responsible to send any Fleet official communication to all Partners to assure full alignment.
- Play an important role to link between all Fleet Functions (Operation, Admin, Planning, and Cost) to achieve best outcomes.
- Responsible to receive any complaint from Fleet Day and Night Shifts and share feedback on time to assure no Operation issues.
- Adhering to the Company's safety instructions, maintaining company property, and working in a safe environment.
- Employees’ duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.
Education
Higher Diploma in Business, SC, or any equivalent.
Bachelor’s degree is a Plus
Experience, Skills & Competencies
- Experience in Customer Service
- Experience in Business Administration
- Good knowledge in MS Office
- Strong Communication Skills
- Good English Skills in Writing & Reading.
- Strong Follow up Skills
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