Field Service Engr I - Saudi National Only

Job Description

The Future Is What We Make It.

When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.

By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Make the Best You.

Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.

Join us and Make an Impact.

The Purpose of the Role

Responsibilities

Field Service Engineer – I

Summary

A Field Service Engineer will be the key in ensuring customer satisfaction and smooth execution of service and projects of the Service Team in Honeywell. There will be opportunity to be exposed to the range of products in relation with that of Honeywell’s Building Management System (BMS) – where automation & control extends to that of a building’s operations – HVAC, Fire Safety, Lighting, Card Access, CCTV etc. and other third party systems. Provides an ongoing support to the customer throughout the lifetime of the installed system; this includes regular preventative maintenance, fault diagnosis, effective repair and commissioning of additions or alterations. There is a relationship between the Service, Sales, Projects departments and the customers that can be easily measured in terms of customer satisfaction.

Responsibilities

• Ensure delivery of value to Honeywell clients and customers
• Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients
• The engineer needs to operate effectively under time constraints and pressure from the customer and the business
• Ability to schedule and plan periodic maintenance service to contract customer base on service contract requirement.
• To lead a team of technicians to perform the periodic maintenance service and attend to customer’s spot call.
• Development and maintenance of site-specific documentation and quality assurance information as instructed by team leader
• Availability for and performance of duties outside of normal working hours as per agreed rosters and as directed
• To maintain and establish a good working relationship with the customer.
• To do project management for alteration, additions or retrofit works on service site.
• Supervision of field installation, cabling in Service projects/Quoted reactive work
• Create new sales opportunities during the application of the project/service
• To propose small work quotation for customer and carried out the proposed work on acceptance.
• Determine equipment and accessory needs for implementation and inform FSL or FSS in time
• Support FSS or FSL for project cost and progress reporting
• To support sales on technical requirement of maintenance or retrofit sites, and including basic costing of job.
• Estimate materials costs and quantities provide the information to the FSS or FSL, and Service Sales.
• To assist project manager on big scale project to execute the project smoothly, on-time and on budget.
• The engineer needs to provide the customer with an awareness of system amendments to meet his requirements and there by leverage sales and new Honeywell sales initiatives.
• Assist FSS or FSL to achieve service matrix and regional AOP targets.
• Adhere strictly to the Honeywell SOPs, Honeywell HSE policy and requirements in all activities.
  
  

Experience & Qualifications

• Engineering Graduates/Diploma holders with 2 years of relevant experience and passion for Building Automation are more than welcome to apply
• Good Knowledge in BMS, EBI, Honeywell systems etc. Security system knowledge such as CCTV, DVM, Honeywell access control and Honeywell Intrusion Detection System will be an added advantage.
• Strong fault finding and trouble shooting skills.
• Good Knowledge of Servers Class Machines, Virtual Machines, Networking.
• A good team player with good communication and interpersonal skills.
• Able to travel to customer sites kingdom-wide
• Ability to interact and build relationships with customers.
• Ability to acquire and demonstrate trade skills and/or product knowledge to meet the requirements of the role.
• Ability to apply knowledge and understanding of Honeywell products to develop solutions that meet customer’s requirements.
• Must be able to work with limited supervision and direct contractors or other service technicians.
• Ability to manage group of team members to Exceed both Honeywell and customer expectation.
• Good communication both written and verbal.
• The ability to work under pressure.
• Strong commitment to safety and safe working environment.
• Arabic language proficiency would be an added advantage
• Valid driving License would be an added advantage
  
  

Qualifications

We Offer:

• The opportunity to work on the world’s most exciting projects, transforming the cities we live in, the buildings where we work, and the vehicles that move us.
• Group medical insurance plan life.
• Paid annual leave and time off work.
• A culture that fosters inclusion, diversity and innovation.
• Market specific training and on-going personal development.
  
  

If this is your dream role, then we'd love to hear from you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.