Field Service Coordinator Trainee

Bühler Group


Date: 2 weeks ago
City: Riyadh
Contract type: Full time
Location:

Riyadh, SA, 11461

Work Site: Onsite

Duration: Fixed-Term

Date: Nov 11, 2024

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines. Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Summary

Buhler Group in Riyadh, Saudi Arabia is looking for a is looking for a self-motivated professional to join our Service team as Field Service Coordinator Trainee. This position is responsible for all aspects of coordinating of field service including scheduling, staffing assignments and follow-up to ensure customer satisfaction with all on-site work.

Job Responsibilities

  • Organize the activities of technical service engineers and supports execution of services.
  • Coordinate with Area Service Managers/Customer Service Managers and Project Managers for scheduling of resources at job sites.
  • Dispatch personnel to the customer’s job site, communicating with clients, internal and external stakeholders, and guide the field service technicians.
  • Maintain master data of SAP field service engineers scheduling system and coordinate travel arrangements for them.
  • Ensure that the appropriate staff are on hand to complete work on time and according to customer expectations by interfacing with field workers, clients, third-party suppliers, and field coordinators ensure the smooth operation of field activities, including field safety and work quality.
  • Tracks and documents change orders to ensure proper billing at project completion.
  • Record keeping and arrangement of field service engineers’ skills and training requirements.
  • Develop written reporting procedures for all field service work performed

Qualifications

  • Bachelor’s degree in Business Administration and/or Engineering degree is an advantage.
  • Minimum of 0-2 years’ working experience in the field of specialization
  • Fluent communication skill in English language

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  • International & successful company with sustainable prospects for the future
  • Wide technically & modern environment with interesting challenges
  • Professional environment with an open communication culture
  • Exciting development and training opportunities
  • Great & dynamic work environment

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world  of possibilities. Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together!

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