Field Innovation Manager
Ericsson
Date: 5 days ago
City: Jeddah
Contract type: Full time
Join our Team
About this opportunity:
In our quest to empower our delivery workforce and promote efficiency, Ericsson is seeking an individual to join us in the role of Field Innovation Manager. This position will entail developing and implementing delivery models, frameworks and methodologies within the Service Delivery department, with a goal of creating an environment conducive to global efficiency and profitable growth.
What you will do:
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Saudi Arabia (SA) || Riyadh
Req ID: 774728
About this opportunity:
In our quest to empower our delivery workforce and promote efficiency, Ericsson is seeking an individual to join us in the role of Field Innovation Manager. This position will entail developing and implementing delivery models, frameworks and methodologies within the Service Delivery department, with a goal of creating an environment conducive to global efficiency and profitable growth.
What you will do:
- Innovation in giving ideas/solutions for better efficiency in rollout.
- Work closely with field delivery to read and get problems clearly.
- Manage and support the Service Delivery team, fostering a conducive work environment.
- Develop and implement new business strategies as well as identify growth opportunities through add-on-sales.
- Conduct performance management, ensuring the adequacy of our quality management framework and monitoring key data trends.
- Oversee competence management by enabling competence build-up through career paths, training, education, and certification.
- Strict adherence to compliance guidelines including group directives, legal and financial directives, frameworks, processes, tools, data security and privacy, as well as global and local environmental and occupational health and safety regulations (E+OHS).
- 7+ years of experience
- Change and improvement management.
- Audit and assessment.
- Risk management.
- Process management.
- Negotiation skills.
- Performance management DGS.
- Problem solving.
- Management of service delivery framework.
- Knowledge sharing and Collaboration Skills.
- Data analytics.
- Financial acumen.
- Machine learning concepts.
- Skills taxonomy management.
- AI concepts.
- Ericsson portfolio.
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Saudi Arabia (SA) || Riyadh
Req ID: 774728
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