F&B Server – Saudis Only
Raffles Hotels & Resorts
Date: 1 week ago
City: Mecca
Contract type: Full time
Job Description
Summary of Responsibilities:
Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:
Qualifications:
Physical aspects of the position include but are not limited to the following:
Summary of Responsibilities:
Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:
- Demonstrates Fairmont’s Service Plus Standards in all interactions
- To report on duty punctually, in full uniform according to appearance and grooming standards
- To promote and maintain a positive working relationship at all times with all the Colleagues in Fairmont Makkah.
- To consistently offer professional, friendly and warm service
- To demonstrate a complete understanding of Restaurant Policies & Procedures and Service Standards as outlined in the Fairmont Hotels & Resorts
- To have full knowledge of the Menu, Beverage lists in your outlet and all other special promotions taking place in the hotel. Knowledge of all menu items, garnishes, contents and preparation methods. To be able to answer any Guest questions about menu items in an informative and helpful way
- To always take corrective action if service errors occur, ensuring all solutions exceed the Guests expectation
- To understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs
- To understand each service station and all side duties assigned to that station
- Attend pre-meal briefing, weekly and monthly meetings to continually improve the Guests experience
- To understand how to operate all the equipment used in the outlet
- To fully understand and follow the hotel’s recycling program and procedures
- To actively participate in all health and safety procedures for Cascades and the entire hotel
- To follow all of safety and sanitation policies when handling food and beverage
- Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in Restaurant
- Follows Hotel’s telephone etiquette standards
- Follows Occupational Health & Safety regulations
- Reports suspicious people, parcels, and behaviors to Security
- Ensures adherence to Fairmont’s Code of Ethics
Qualifications:
- Minimum 1 years experience in F&B Operations in a luxury property preferred
- Strong interpersonal and problem solving abilities necessary
- Must be a highly organized person with strong planning skills
- Goal and results oriented
- Analytical skills, strength as a developer and a leader of others are essential
- International experience an asset
- Energetic, enthusiastic, self-motivated and a charismatic team player
- Must possess outstanding guest services skills, professional presentation and sophisticated communication skills
- Proficient in the English language (verbal & written), second language is an asset
- Must be able to handle a multitude of tasks in an intense, ever-changing environment
- Must be flexible in terms of working hours.
Physical aspects of the position include but are not limited to the following:
- Constant standing and walking throughout shift
- Occasional lifting and carrying up to 20 lbs
- Occasional kneeling, pushing, pulling
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Income Auditor
M Hotel Al Dana Makkah By Millennium,
Mecca
1 week ago
As an Income Auditor, you will play a critical role in ensuring the accuracy and integrity of financial data related to hotel revenue. Your responsibilities will include auditing revenue records, reconciling accounts, and providing valuable insights to maintain financial transparency and compliance.Key Job Responsibilities:Conduct daily audits of revenue transactions, including room revenue, food and beverage sales, and other income sources.Verify...
Lead Data Science (Bangkok based, Relocation provided)
Agoda,
Mecca
3 weeks ago
About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment...
Cost Controller
Rayhaan Hotels & Resorts,
Mecca
4 weeks ago
Job DescriptionWe are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Cost Controller you are responsible to liaise closely with the Food & Beverage Department on various operational and cost related issues and your role will include key responsibilities...
