E-Commerce Specialist

 Join the Smart Technology Solutions Crew! 

At Smart Technology Solutions, we provide top-notch IT support for businesses and individuals across the MENA region, with HQ in Jeddah and branches in Riyadh and Africa. Our leadership team? Mostly made up of rockstars who started as juniors. We don’t just offer you a job; we offer you a learning adventure where you'll grow, evolve, and have fun along the way!

We’re on the hunt for passionate, growth-driven, and customer-service-loving people who know how to have fun while delivering results. Sound like you? Keep reading!

 About Us:

We’re a vibrant team that believes in growing our own talent. Most of our senior squad started right where you might be — in junior roles! We promise more than just a job; we promise a journey filled with learning, laughs, and great coffee. We need someone passionate about learning, development, and customer support. If you’re great at embracing change and super committed to delivering awesome results, then we want YOU!

Are you passionate about online shopping, great at customer service, and love closing sales? We're looking for an E-Commerce Specialist to support our online store and take it to the next level!

 Role Overview:

We’re on the hunt for a full-time E-commerce Specialist to help us make our online store awesome! You'll be in charge of adding new products, boosting our store’s performance, working on SEO, setting up the platform, helping customers, and making sure orders run smoothly. If you’re motivated, detail-oriented, and love handling e-commerce tasks, we want to hear from you!

•  Customer Support: Answer inquiries and provide top-notch technical support.
•  Boost Sales: Help grow our business by visiting potential clients and companies.
•  Order & Inventory Management: Track daily orders and make sure products are always in stock.

• Experience +3 years in e-commerce, sales, and customer service.
• Fluent in Arabic and English (spoken and written – and with style!).
• Strong communication & persuasion skills – you know how to win people over fast!
• Punctual and super organized with task follow-ups.
• Has a private car and ready to move when needed.
• Familiar with Salla and Odoo platforms (a big plus, but not a must).
• Know your way around digital marketing and social media (preferred, not required).

Desired Attributes:

• Problem-Solving Skills: Ability to identify issues and implement effective solutions.
• Attention to Detail: Meticulous approach to managing product listings and ensuring data accuracy.
• Adaptability: Willingness to learn and adapt to new technologies and industry trends.

Cultural Fit at SMART:

At SMART, our culture is deeply rooted in our core values, and we strive to create a respectful, inclusive, and collaborative environment. Here's what we look for in candidates who will seamlessly fit into our team:

• Respect for Islamic Values and Culture:
• Integrity: We uphold and respect Islamic principles and cultural norms, ensuring a workplace that aligns with these values. Our actions are guided by honesty and ethical conduct.
• Respect: Our policies and practices reflect this respect, from dress code to daily interactions, promoting a sense of dignity and mutual respect among all team members.
• Diversity and Inclusion:
• Innovation: We thrive in a diverse environment where every team member's unique background and perspective are valued. This diversity drives creativity and innovation.
• Collaboration: We celebrate diversity and ensure that our workplace is welcoming and inclusive for everyone. By working together, we achieve greater success and foster a spirit of unity.
• Harmony and Teamwork:
• Team Spirit: We promote a culture of harmony, where collaboration and teamwork are key to our success. Our team works together to achieve common goals, supporting each other and building strong, positive relationships.
• Excellence: We strive for excellence in everything we do, encouraging each other to reach our full potential and deliver outstanding results.

•  Cool Workspace: If you come into our office, you’ll enjoy creative workspaces, a well-stocked kitchen, and an environment designed for collaboration.
•  Continuous Learning: We believe in non-stop learning! You'll have access to an annual education budget to attend trainings, courses, or conferences of your choice AND a Udemy Business account.
•  Flexibility: 3 days of Work from Home per month — the choice is yours!
•  Day 1 Equipment: From the moment you start, we’ll provide all the tools you need to succeed and stay on top of your game!

• Pursue Growth through Learning (Learning)
• Be Humble (Humble)
• Be Adventurous, Creative, and Open-minded (Open-minded)
• Embrace the Spirit of Team Then Family (Team First)
• Build Extremely Trusted Human Relationships (Trust)
• Add & Drive Value (Value)
• Exceed Expectations (WoW)
• Be Fun and Weird (Fun)

We celebrate diversity like Eid! We're an equal opportunity employer and love welcoming unique talents into our growing family.

If you’re ready to add your sparkle to our galaxy, send your application today, and let’s create a smarter, more exciting digital world together!