DTS Sales Supervisor

Overview

We Are PepsiCo

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S , DORITOS , CHEETOS , GATORADE , PEPSI , QUAKER and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.

“We are an equal opportunity employer and comply with the with the global human rights policies and equality laws in the countries we operate in, we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or marital/civil partnerships, religion or belief, gender, disability and we are Mowaamah -GOLD certified in Saudi.”

Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/

Job Overview: As part of the KSA sales team the primary role of this position is to maximise sales volume, minimise stales, achievement of distribution targets, implementation of agreed merchandising standards, collection of accounts receivable and maintaining high levels of customer service. The supervisor will be required to attend training courses designed to improve levels of professionalism and customer service. The supervisor is required to complete a daily debriefing with his salesmen.

Responsibilities

• Agree with the DSM volume & stales targets for each of the sales routes managed by the supervisor and communicate to all sales staff.
• Conduct daily de-briefing sessions with all salesmen. These meetings must include a review of all key measures included in the KPI report and the Outstanding report. As a result of these meetings all salesmen will be supplied with an action plan to improve performance.
• The supervisor will prepare route plans for all routes under his control & confirm customer service frequency with the salesmen. The call frequencies as well as the daily route plan are key to maintaining the levels of customer satisfaction demanded by the company. The actual customers visited on a daily basis will be reviewed with the salesmen during the daily debriefing sessions.
• Planning of all holidays and relief cover to ensure continuity of agreed customer service standards. The supervisor and the Finance Dept. will ensure all outstanding monies are accounted for prior to the salesman departing on vacation.
• Provide on the job training by accompanying DTS salesmen on their sales vans. The supervisor will accompany salesmen four days each week. The supervisor is responsible for the planning of his route rides on a period basis using the attached planning form and supplying his manager with a copy the week prior to the start of the period. During these sessions with the salesman the supervisor will be able to measure the standards being achieved in store and at the same time develop his relationship with his customers.
• Attend a monthly team briefing session with the DSM. This meeting will require the supervisor to present a summary of his team’s performance vs. plan & the actions agreed for the following month. The supervisor will brief his team within seven days of the DSM meeting.
• Communications of the MEMRB audit data to his team. This data will be supplied by the DSM and must include recommended actions to improve performance. This data is a key measure of distribution across the retail trade and trend analysis will be used to improve results.
• Supervisors are to be neatly groomed and presentable at all times.
• Maintain a high standard of driving and obey the rules of the road.
• The following Key Performance Indicators (KPI’s) will be used to measure a supervisor’s performance. Failure to deliver consistently the results required will lead to disciplinary action.
• Daily/weekly sales volumes vs planned sales volumes by route & in total.
  
  

Qualifications

• 3-6 years of sales field experience in FMCG
• Very Good English and Arabic language skills
• No travel restrictions
• Strong computer skills (Word, excel, PowerPoint, outlook crucial)
• Results Driven (results based on specific efficiency and productivity KPIs within predefined time frames)
• Customer Focus (Service to sales concept)
• Thinking Skills (Trend, data, events analysis to draw sound conclusions)
• Developing and Supporting The Team (Actively improves others’ skills, cooperate effectively, diplomatic conflict handler)
• Persuasive Communication (Clear, fluent concise communication, gaining agreement and commitment)
• Integrity (Mutual trust, consistent with company ethics and values)
• BA degree & Computer Literacy (Windows applications)