Director of Revenue Management

Company Description

Working at Accor:

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued. This is a senior role with scope for real impact and growth possibilities for an ambitious applicant. Make it your next move.

Hospitality is a work of heart,

Join us and become a Heartist.

Job Description

Put yourself at the commercial heart of one of the world’s leading hospitality groups.

Accor is looking for a strategic and ambitious senior leader who can help shape the future of revenue management: drive revenue growth across our iconic hotels and brands, nurture high-performance teams and shape emerging capability, and be at the helm of sector-leading technology as we roll it out across our global operations.

Role Overview

As Director of Revenue Management, you will [lead a team of X, working together to] optimize our revenue performance and achieve our business goals. You will formulate and execute revenue strategies for our hotels, collaborate with the executive team on long-term business plans, develop our revenue community of practice internally and externally, and identify and inspire talent growth. You will prioritize recognition, comprehensive support and career development amongst your team, and receive the same in turn as you grow your career as a Heartist.

Reporting line: This role reports directly to the General Manager.

Key Responsibilities

• Lead the revenue management team and develop robust revenue strategies.
• Support the executive team on long-term business plans and manage the revenue management budget process.
• Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data.
• Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.
• Conduct regular performance reviews and optimize pricing and inventory.
• Mentor, coach and develop junior team members in revenue management practices.
• Drive initiatives to enhance guest satisfaction and sustainability efforts.
• Collaborate with sales, finance, and front office teams to achieve revenue goals.
• Ensure reservations are optimized by coordinating with the reservations team.
• Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.
• Develop an evolving culture of understanding and best practice in the changing distribution landscape, including online travel agencies and distribution networks.
• Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.
  
  

Qualifications

What you bring:

• 3-5 years of experience in senior revenue management roles.
• Proven leadership and team management skills, with a track record of getting the best out of people and driving high-performance.
• Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth.
• Advanced knowledge of revenue management principles.
• IDeaS Revenue Management Platform experience highly desirable.
• In-depth knowledge of the distribution landscape, online travel agencies, and emerging market trends.
• A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders.
• Being curious & open-minded.
  
  

Additional Information

Role Benefits And Perks

• Enjoy discounted Heartist rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
• Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.
• Continuous learning and investment into your capability, including Accor’s Revenue Management Academy certification.
• Work with sector-leading IDeaS revenue management platform and help shape its rollout across our global operations.