Director of Food & Beverage (173614)

Shangri-La Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

203 stylish rooms and suites plus 17 luxury serviced apartments.
5 restaurants and lounges, including the legendary Shang Palace
Convenient for Jeddah’s popular landmarks and Red Sea Mall
116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.

Job Summary:
The Director of Food & Beverage is responsible for the overall administration and operations of the Food and Beverage Division including the maximization of profits, enhancement of customer’s satisfaction through establishment of quality standards and maintenance of high staff morale.

As a Director of Food & Beverage, we rely on you to:
Ensures that each outlet is accounted for as individual profit centers.
Ensures that each outlet is managed by a manager/management team who is totally accountable for the outlet’s profitability.
Establishes and monitors implementation of incentive schemes for Outlet Heads and/or Service Staff.
Regularly review guest feedback on quality of food and beverage (through guest comments, performance monitor, etc.)
Walks through all F&B areas daily.
Notes and immediately rectifies operational flaws.
Actively solicits guest feedback on F&B service and facilities.
Together with the rest of the F&B team, develops an action plan to address weaknesses.
Ensures that all F&B facilities and services yield maximum profitability for the Resort, as well as maximum value for money for the guest.
Highlights achievements, problems, challenges.
Models the practice and encourages staff to use the guiding principles in day-to-day interactions.
Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality

What we're looking for

Minimum 2 years as Director of F&B in a luxury large scale property.
Solid F&B management experience in a large international class hotel.
A leader with the ability to coach, train and develop others.
Fluent in English.
Strong leadership, self-motivated excellent communication skills

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.