Desktop Support Engineer

Creative Solutions


Date: 3 weeks ago
City: Riyadh
Contract type: Full time
Job Info

We are looking to hire a skilled Desktop Support Engineer to assist our clients with computer hardware and software issues.

You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.

To ensure success as a Desktop Support Engineer, you should have extensive knowledge of home and office systems,

good problem-solving skills, and high-level interpersonal skills. A top-class Desktop Support Technician provides fast

and effective support for clients experiencing basic hardware and software issues.

Desktop Support Engineer Responsibilities

  • Responding to client support requests
  • Contacting clients to find out the nature of the problem
  • Traveling to the client’s location or connecting via a remote link
  • Troubleshooting hardware and software issues
  • Installing and maintaining hardware and computer peripherals
  • Installing and upgrading operating systems and computer software
  • Troubleshooting networking and connection issues
  • Advising on software or hardware upgrades
  • Providing basic training in computer operation and management
  • Completing job reports and ordering supplies

Desktop Support Engineer Requirements

  • Bachelor’s degree in Computer Science or Information Technology (or equivalent experience certificate)
  • Proven work experience as a Desktop Support Engineer or Support Technician
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
  • Knowledge of popular operating systems, software applications, and remote connection systems
  • Ability to solve complex hardware and software issues
  • Ability to travel and work after hours when necessary
  • Excellent interpersonal skills
  • Good written and verbal communication skills

Apply Now

And we'll get back to you within 48 hours.

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