Deployment Engineer

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

You will be part of a multi-disciplined project team dedicated to working on the design and delivery of complex mission-critical voice and data systems. The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers. You will work in the post-sales phases of projects as well as support multiple projects in parallel, depending on size and complexity.

Job Description

The Deployment Engineer role will form part of multi-disciplined project teams to design and deliver voice and data systems. The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers. The Deployment Engineer will work in the post-sales phases of projects and may support multiple projects in parallel, depending on size and complexity.

The Deployment Engineer role can operate at different levels within the organisation and/or projects. The level of the role will be determined by the size and complexity of the project or activity, as well as the level of the individual within the organisation.

Main duties:

• Perform end-to-end deployment IP plan and develop communication and services that satisfy the requirements of the customer, end users, and operator
• Responsible for all customer-facing technical aspects from the conceptual phases through to system implementation.
• Manage and support communication between internal engineering departments and the customer
• Undertake the generation of system documentation and equipment lists using relevant tools and processes.
• Undertake presentations of technical solutions and services to customers, project teams and management.
• Work together with project managers to help track progress, decisions and changes.
  
  

The scope of responsibility for a Deployment Engineer role will include the types of activities listed below;

• Validating the client’s needs & requirements against pre-sales design and Architecture Scope
• Perform detailed design and scope review
• Design reviews in accordance with the Technical process.
• In general a Deployment Engineer should strive for the following;
• Maintaining an excellent working knowledge of IP & Transmission design, Motorola’s public safety applications, solutions and services as well as emerging trends within the industry.
• Proactive approach to knowledge sharing and supporting colleagues to enhance both individual and group competencies.
• Key Stroke Mops, IP Plans and basic Automation
• Generation of system-specific technical documentation to project quality standards and processes
• Working with product groups & 3rd Parties to ensure equipment and sub-systems are available to meet project requirements and timescales.
• Requirements Management.
• Providing technical support for the deployment of the project
• Timely detection and resolution of deviations from the design.
• Participating in project reviews and identifying risks, issues and lessons learned
• Adhering to applicable processes and maintaining accurate records.
• Ensuring systems meet quality and security standards.
• Management and closure of open technical issues to the customer’s satisfaction.
• Proactively reporting back into the organisation and escalating where appropriate.
• Developing and/or executing test strategies and plans to ensure the solution(s) work as designed and requirements are fulfilled.
  
  

Basic Requirements

• Graduate engineer from an accredited college or university in telecommunications, Computers, Electronic Engineering, or a related discipline.
• Demonstrated results are typically associated with an individual who has an good understanding in a technical field.
• Additional qualifications in the IT sector are a strong plus, e.g. CCNA, EX200, Networking
• Language - English (fluent)
  
  

The following skills are considered an advantage:

• IP & Transmission design/ implementation
• Secure remote access solutions (IPsec, SSL, VPN)
• Implementation of virtualization technologies (VMware, KVM)
• Administration of Windows and Linux OS
• Experience in complex project integration, including interface definition
• Strong background in communications solutions and applications and architectures
• Good communication skills and confidence to present solutions to customers/users
  
  

The following skills are considered desirable:

• Knowledge of relevant communication standards - for example Mission-Critical Push-to-Talk (MCPTT) and LMR
• Understanding of LTE technology
• Understanding of container virtualization with Docker SW
• Good understanding of leading industry OSS/BSS applications, including CRM, customer portals, network fault management and performance management, data warehouses and business intelligence tools
  
  

The role requires the flexibility to travel both within and outside the region. Travelling time is <35% average if the project demands or selected.

Also, to reward your hard work you’ll get:

• Competitive salary package
• Medical Insurance
• Life insurance
• Employee Stock Purchase Plan
• Flexible working hours
• Strong collaborative culture
• Comfortable work conditions
• Travel opportunities
  
  

Travel Requirements

25-50%

Relocation Provided

None

Position Type

New Grad

Referral Payment Plan

No

Company

Motorola Solutions Arabia, Inc., Saudi Branch

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.