Demand & Supply Planner - #16558

Nestle Operational Services Worldwide SA

Date: 3 weeks ago
City: Jeddah
Contract type: Full time

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit

You’re energized by challenges, creative brand-building… and great coffee?

The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of coffee – just like a skilled barista. From this beginning more than 30 years ago, the Nespresso brand concept, the Nespresso Trilogy: exceptional coffees, smart and stylish coffee machines and personalized, exclusive services, has revolutionized the way people enjoy their coffee and has evolved from pioneer to being the reference in portioned premium coffee.

Nespresso worldwide since its launch has enjoyed growth year on year. Our ambitions for coming years are sky high. Currently we are looking for a Supply & Demand Planner with the mission to:

Drive the demand and supply plan to ensure that finished goods are available, meet customer demand, at the right stock location and with high freshness, whilst minimising costs. Optimize the full Supply chain in starting and execution of projects in own organisation or at third parties.

A Day in the Life of a Supply & Demand Planner:

Drive the Demand & Supply Plan on Coffee, Machines, and Accessories (B2C, B2B):
  • Develop and implement the Demand and Supply plan by applying best practices, improving processes, analysing sales history and forecast data
  • Manage the relationship and the effective flow of information between DSP function and internal stakeholders such as Logistics, Procurement, Commercial (B2C, B2B, Trade), Marketing and Finance.
  • Liaise with Marketing and Commercial (B2B, B2C) in order to understand if all necessary launch or phase-out informations have been correctly considered in the Demand & Supply plan.
  • Effectively contributes to the Nespresso Competitive Planning solution by active and constructive participation in the Market Business Strategy (MBS), Integrated Commercial Planning (ICP), Monthly Business Planning (MBP) and Dynamic Forecast (DF) processes.
  • Ensure that inputs from Marketing and Sales events, consumer & competitor information, other external / internal trends and influences which impact demand are captured on the 18 rolling months forecasts plan.
  • Build the demand plan for a 18 month horizon by analysing sales history, developing expertise on coffee market and consumers, collecting and analyzing products and market events and challenge the hypothesis
  • Monitor and manage stocks at risk
  • Consistently improve Demand Plan Accuracy (DPA accuracy level and variability) and drive out systematic forecast bias through process improvement and problem solving activities
  • Focus on Demand & Supply plan on Accessories and Machines, while assisting the Senior Supply & Demand Planner on the DSP for Coffee
  • Ensure Regulatory Affairs registration Process for all the new launches
  • Ensure Importation On time in a complex enviroment

Ensure the Supply of goods on the Right Time

  • Ensure Regulatory Affairs registration Process for all the new launches
  • Ensure an adequate level of flexibility of structures and processes to:
  • Meet ad-hoc customer requirements or to deal with unexpected Supply Chain disruptions.
  • Adapt to changes in the market environment.
  • Ensure order replenishment process to Boutiques thought BSMR tool
  • Keep track of Bad Goods costs and liaise with all areas to understand root-cause and define an action plan to solve issues
  • Follow up on shipments in transit with the customs broker to assure smooth customs clearance process and delay analysis

What Will Make You Successful

  • Minimum of 1-3 years of Demand Planning experience
  • Bachelor’s degree in Industrial Engineering, or Supply Chain Management
  • Languages (Arabic & English)

We Offer:

  • Interesting and challenging work in an international company – a branch of worldwide and well recognized FMCG concern
  • Possibility to work in a dynamic team of professionals and leaders
  • Possibility to work with challenging projects and responsible tasks
  • Atmosphere full of respect, professionalism
  • Possibility of development & career advancement
  • If you find the challenge exciting and match up, we have great culture and will work rigid to make you feel welcome and valued from day one.

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at

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