Customer Support Specialist
Beckman Coulter Diagnostics
Date: 3 weeks ago
City: Riyadh
Contract type: Full time

Job Requirements Include:
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
- Process purchase orders received from CPs and direct customers within the assigned territory.
- End to end order management from receipt of purchase order till arrival at customer site.
- Managing the order cycle which include system booking, sourcing, liaising with planners, coordinating with warehouse, splitting shipment by store mode and organizing the transportation with freight forwarders.
- Coordinate with planners on the ordering of stocks from external/internal warehouses to ensure timely availability and proper stocks allocation
- Arrange shipping documents as per customer requirement which include export documents, licenses, declarations, packing, shipping, and routing of product.
- Analyze Letters of Credit on receipt, advise customer if amendment is required and contact advising Bank if necessary.
- Prepare documentation in compliance with Letter of Credit, CAD, etc.
- Invoice in a timely manner in line with monthly forecast
- Drive Daily Management tools by reviewing current backlog and revenue recognition files
- Manage customers inquiries such as pricing, stock availability, delivery, order status and product information
- Prepare tender requirements and project quotations
- Liaise with different departments for credit standings and compliance updates
- Review existing operations procedure and identify possible areas for improvement
- Support commercial forecast accuracy by providing estimates throughout the period
- Attune ad hoc tasks as required by the commercial team and management
- Understand and comply to incoterms and export trade rules of different countries
- Minimum 3 years’ experience in a Customer service/logistics role
- Good IT skills and experience in using Oracle or Similar ERP.
- Must be proficient with Microsoft Office Suite – i.e. Outlook, Excel, & Word
- Fluent in English written and spoken ( Arabic & French are advantage)
- Knowledge of supply chain that include drop ship models, export, transportation, and export terminology.
- Work experience in Healthcare, Diagnostics or Medical Devices industry
- Ability to focus, multi-task, prioritize projects and handle pressure of deadlines and goals.
- Ability to handle high volume of shipments, communications, documentation and filing
- Enthusiastic with strong communication skills
- Attention to detail and ability to multi-task
- Highly flexible and adaptive to pressing demands and strict deadlines
- Good numerical and mathematics acumen for orders, invoicing and data analysis
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Account Executive - Enterprise-MEA
TeamViewer,
Riyadh
14 hours ago
Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings...

Traffic Modeler - 100% (m/f)
ARX | smart minds,
Riyadh
19 hours ago
ARX Is a Global Network Of Specialists In Engineering, Design, And Architecture. Our Team Offers 360° Consulting, Project Management, And Technical Services Inairports, bridges, buildings, cableways,digital innovation, environment, equipment,geology, geotechnics, hydropower, metros,nuclear plants, oil & gas, pipelines, ports,railways, river engineering, roads, traffic,tunnels, and water/wastewater treatment.With offices across Europe, North and South America, Asia, Africa, and Oceania, our agile task force...

Consultant - Business Consulting
Infosys,
Riyadh
21 hours ago
Job DescriptionAnalyst/Junior consultant - Consumer Goods and Services You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work...
