Customer Support (Jeddah)
Location Solutions
Date: 3 weeks ago
City: Jeddah
Contract type: Full time
We are looking for a highly motivated and detail-oriented Coordinator and Level 1 Support professionals to join our growing team. This role is perfect for someone who enjoys working in a fast-paced environment, managing multiple tasks, and providing excellent customer service. The ideal candidate will be responsible for coordinating day-to-day operations appointments and offering first-level technical support to our clients.
Key Responsibilities
- Coordinate the installation of tracking and fleet management projects.
- Provide Level 1 support to clients, addressing inquiries and technical issues.
- Monitor and maintain customer accounts to ensure smooth operations.
- Communicate effectively in both Arabic and English to ensure clear information exchange.
- Streamline processes to improve team efficiency.
- Offer administrative support to the team as needed.
Qualifications & Experience
- Bachelor’s degree in any IT field.
- Good in both Arabic and English (written and spoken).
- Strong knowledge of Microsoft Office, especially Excel.
- Previous experience in customer support is a plus.
- Interest or experience in Cisco, CCNA, or Networks
- Saudi candidates only..
Job Category: Customer Support Job Type: Full Time Job Location: Jeddah Saudi Arabia
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