Customer Service Representative

AJEX


Date: 1 day ago
City: Riyadh
Contract type: Full time

Job Summary

The Customer Service Representative will be the liaison between our company and

its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities


  • Manage large amounts of inbound and outbound calls in a timely manner.

  • Follow communication “scripts” when handling different topics.

  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

  • Seize opportunities to upsell products when they arise.

  • Build sustainable relationships and engage customers by taking the extra mile.

Qualifications

· 0-1 year of experience.

· Bachelor’s degree, Diploma degree, or High school.

· Excellent English Language.

· Strong phone contact handling skills and active listening.

· Customer orientation and ability to adapt/respond to different types of characters.

· Excellent communication and presentation skills.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Certified Scrum Master/Project Manager - RCM

SANTECHTURE, Riyadh
12 hours ago
Role SummaryScrum Master and Project Management certifications are mandatoryProject Managers are responsible for overseeing all aspects of any project in SANTECHTURE, which includes managing a project team to ensure projects are completed on time and within their specified budgets. The Project Manager acts as a single point of contact (SPOC) for the client and serves as a key escalation point....

Transfer Pricing Senior Specialist

Zakat, Tax and Customs Authority, Riyadh
12 hours ago
Purpose of JobJobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad hoc reports to their related field. They undertake operational activities including identifying categorizing and prioritize potential transfer pricing arrangements leading to tax bases frauds and erosion and conducting high-level documentation review and...

Meetings & Events Manager (Local Nationality)

Mövenpick Hotels & Resorts, Riyadh
16 hours ago
Company DescriptionMövenpick Hotels & Residences is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a...