Customer Service Officer
Madi International
Date: 15 hours ago
City: Remote
Contract type: Full time
Remote
Job Description
Madi International is seeking a dedicated and professional Customer Service Representative to join our team. In this role, you will play a key part in delivering outstanding service and support to our clients, ensuring their satisfaction and enhancing their overall experience with the brand. The ideal candidate is organized, responsive, and committed to maintaining high service standards.
Key Responsibilities
Madi International is seeking a dedicated and professional Customer Service Representative to join our team. In this role, you will play a key part in delivering outstanding service and support to our clients, ensuring their satisfaction and enhancing their overall experience with the brand. The ideal candidate is organized, responsive, and committed to maintaining high service standards.
Key Responsibilities
- Respond to customer inquiries via phone, email, and in person in a professional and timely manner
- Process orders, returns, and service requests accurately
- Resolve customer complaints with a solution-oriented approach
- Maintain customer records and update information in the CRM system
- Provide information on products, services, and promotions
- Coordinate with internal teams to ensure customer satisfaction
- Uphold Madi Internationals standards of customer care and professionalism
- 0-2 years of experience in customer service or a related field
- Strong communication skills in both English and Arabic
- High school diploma or equivalent (bachelors degree is a plus)
- Proficiency in Microsoft Office and CRM systems
- Excellent organizational and problem-solving skills
- Positive, team-oriented attitude with a strong work ethic
- Interest in the beauty and wellness industry is preferred
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Full Stack Developer, Trilogy (Remote) - $60,000/year USD
Trilogy,
Remote
2 weeks ago
You're an engineer who doesn't tolerate bad code, slow deployments, or outdated development practices. You don't just write software—you build AI-driven systems that make traditional engineering look sluggish and inefficient. If that sounds like you, keep reading.Most software teams are still writing code the old way—manual debugging, trial-and-error deployments, and features that barely leverage AI beyond a sprinkle of Copilot...
مستشار برنامج قيود (فرصة تطوعية)
Merath Association,
Remote
3 weeks ago
فرصة تطوعية عن بُعدتعلن جمعية ميراث التعليمية عن توفر فرصة تطوعية. مدرب متخصص في برنامج قيود المحاسبيالمهام:شرح جميع تفاصيل برنامج قيود بشكل كامل.إعداد وتنفيذ جلسات تدريبية عن بُعد للمستفيدين.توضيح خطوات الاستخدام: إدخال البيانات، إدارة الحسابات، وإعداد التقارير المالية.متابعة المتدربين والإجابة عن استفساراتهم.المتطلبات:خبرة عملية متقدمة في برنامج قيود.مهارة في التدريب وشرح التفاصيل بشكل مبسط.الالتزام بتقديم التدريب كاملًا عن بُعد.المدة: حسب الخطة...
Strategic Communications Specialist, Consultant (1099 Consultant
ASI Government,
Remote
3 weeks ago
Strategic Communications Specialist, Consultant (1099 Consultant)Strategy and Organization DevelopmentRemote; ability to go on-site in Springfield, VA as needed.Active DHS TSA Public Trust RequiredCompany OverviewASI Government provides government leaders with the expertise they need to navigate acquisition and organizational challenges so they can make an impact and achieve their goals. For over 25 years, ASI has transformed the way government does...
