CSE Manager

Solution planning – costing

• Responsible for supplying correct costings in change orders (variations and addworks), both for corporate and local materials
• Involves the Supply Line, installation, maintenance and project management to understand both the materials and service cost of the change orders (variations and addworks)

Solution planning – Specs:

• Coordinates specification creation for changes
• Accountable for the technical content of the order between MS 0b and MS 2z
• Accountable for final technical site surveys

Solution planning – Availability and lead times

• Coordinates lead times from Supply Line and local sourcing on the changes

Solution planning – Installability

• Ensures that the proposed solution can be installed after the changes are applied
• Ensures that the cost and work effort impact of the installation is part of change costing

Solution planning – Maintainability

• Ensures that the proposed changes fulfils the customer’s product lifecycle needs
• Identifies possible deviations of changes to standard maintenance methods and ensures that a resolution is found

Solution planning – Compliance

• Ensures that the proposed solution fulfils local codes, regulations and safety requirements
• Ensure alignment with environmental regulations
• Ensures that the planned solution complies with KONE’s Engineering Policy

Key tasks in the KONE Sales process

• Takes over from the CSE Engineer, Solution in the most complex project cases during the initial start-up meeting

Key tasks in the KONE Delivery process

• Accountable for the creation of layouts
• Coordinates and analyses change requirements (variation orders and addworks); ensures that holistic proposals for the new solution design are provided
• Coordinates the work of all involved CSE Engineers and Specialists
• Proposes change order (variations and addworks) sales opportunities to Project Managers
• Accountable to understand variance between the design of the site versus reality of the site
• Provides solution-related information to Project Managers, Installation Supervisors and Maintenance Supervisors

CSE Engineer, Project role in the KONE SEB process

• Shares knowledge with maintenance per as needed

General responsibilities

• Participates in product and new service release information-sharing sessions
• Offers input to the product offering management about customisation, standardisation and interface requirements for the portfolio
• Contributes to the Customer Solutions Engineering virtual and local network
• Contributes to and utilises the Customer Solutions Engineering case library
• Handles the most demanding modernisation projects

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers