CRM Developer - Dyanmic 365

Talent Blueprint FZ LLC


Date: 1 day ago
City: Riyadh
Contract type: Contractor
 Job Title: CRM Developer Dynamic 365
 
Objective:
Oversee configuration and administration of the Fan-ID CRM platform.
Ensure the CRM reliably supports fan engagement, operations, integrations, and reporting during live events and peak traffic.
 
Responsibilities: 


  • Administrate, develope and configure the CRM platform to support Fan-ID business and operational needs.

  • Manage CRM environments (production, staging, non-production).

  • Configure entities, forms, views, dashboards, workflows, and business rules.

  • Maintain CRM data structures aligned with Fan-ID processes and integrations.

  • Manage CRM user roles, security profiles, and access controls.

  • Enforce role-based access control (RBAC) aligned with Fan-ID governance policies.

  • Support authentication and identity integrations with IAM platforms.

  • Support resolution of issues related to CRM availability, performance, and data consistency.

  • Assist business teams with CRM data extraction and analysis.

  • Configure and maintain CRM dashboards and reports.


 
Qualification:


  • Proven experience as a CRM Administrator in production environments.

  • Hands-on experience administering enterprise CRM platforms (e.g., Microsoft Dynamics 365 or equivalent).

  • Strong understanding of CRM configuration, workflows, and security models.

  • Experience supporting CRM integrations via APIs and data connectors.

  • Experience working with large user bases and high interaction volumes

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