Credit Manager

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Steps from the Prophet’s Mosque, our Hotel will offer luxury accommodation for the city’s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet’s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.

Credit Manager – Four Seasons Hotel Madinah, Saudi Arabia

About Four Seasons Hotels And Resorts

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About Four Seasons Hotel Madinah

Located just steps from the Prophet’s Mosque and surrounded by world-class museums and must-see heritage sites, Four Seasons Hotel Madinah will offer a luxury retreat in the heart of the city.

Guests will be greeted by its striking façade and experience exceptional dining, a world-class spa, and personalized service - all delivered by Four Seasons with genuine care. Madinah, we can’t wait to meet you later this year.

The Role Of Credit Manager

We currently have an opportunity for a Credit Manager to join our Four Seasons Hotel Madinah opening team!

Reporting to the Assistant Director of Finance you will be responsible for maintaining proper credit procedures in the hotel in accordance with local and corporate policies and procedures. Control and monitor prompt and accurate billing and collection of all accounts receivable items in order to maintain the lowest possible outstanding accounts at all times.

Maintain harmonious and professional relationships with all departments. Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Supervise, train and motivate Credit Department employees to thoroughly understand all of their duties and responsibilities. Take appropriate personnel-related action (i.e., hire, commend, discipline, evaluate, etc.) with Credit staff as required. Conduct training sessions for the Front Office staff and Catering & Sales staff on credit policies and procedures. Assist in other areas of the accounting office as needed. Establish and maintain local credit policies and procedures regarding billing, credit cards, collection, inquiries, and cheque cashing and prepare month-end and year-end reports and reconciliations in accordance with established corporate guidelines. Ensure all inquiries from guests or credit card companies are handled promptly (same day if possible) and professionally. Ensure prompt and accurate billing for all accounts and timely collection follow-up. Maintain credit histories, original approved written requests for credit and other records for regular hotel accounts. Ensure that the check-in/check-out procedure adequately protects the hotel without burden or delay to the guests of the hotel.

Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for Finance! Suitable candidates must be eligible to work in Madinah, Saudi Arabia. Fluency in Arabic and English is essential. 

Four Seasons Hotels and Resorts can offer what many hospitalities professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”