CREDIT AND COLLECTION ADVISOR

Job Description Summary

The Credit and Collection Advisor in healthcare is responsible for managing daily patient accounts and overseeing the credit and collections processes to ensure timely receipt of payments. This role involves but not limited to: handling billing inquiries, resolving disputes, managing overdue accounts, and working closely with patients and insurance providers. The advisor plays a key role in maintaining positive patient relationships while optimizing cash flow and adhering to healthcare regulations

Minimum Education Required

Bachelor’s degree in accounting, Finance, and relevant healthcare finance

Years of Experience

Minimum 3 years' experience in credit, collection, or related field (ideally in an insurance or healthcare setting

Operational Roles & Responsibilities :

• Accurately record and reconcile daily payments addressing discrepancies between payment records and bank statement
• Maintain up to date records of credit and collection activities ensuring compliance with organizational policies and regulatitions.
• Adhere to internal policies and regulations following procedures for handling patient accounts and staying informed on relevant regulations.
• Review and follow up on overdue patient accounts contact patients regarding outstanding balances and resolve any issues.

Functional Competencies

• Due Diligence Audit Reporting
• Data Collection