Corporate Sales Support Services

Job Description

Act as an execution arm for all AM/RM CRM processes related to group renewals & operation work, including documentation, quality requirements, and pre-authorization.

• Support Sales team with CRM processing.
• Collecting required documents from client
• Coordinates between sales team & quality team
• Support Sales team with operational work such as: “Pre-authorization & Reimbursement “
• Support Sales team with all internal portals “CRM, Credit Control, Collection, Compliance, etc.

Key Accountabilities:

1- CRM processing:

• Supporting RM/AM in CRM processing & workflow for complex setup.
• Open new opportunities in CRM for RM/AM

2- Documents Collection:

• Sending mass communication to clients under renewal requesting required documents.

3- Coordination:

• Coordinates between sales team, quality team & membership to ensure requirement completion.

4- Compliance:

• Ensuring compliance requirements fulfilled and exceptional approval cases are closed.

5- Approvals Follow up:

• Reply to RM and AM on cases

6- NB Submissions:

• Calculate Claim Experience
• Build new product

Skills

• English is a must
• Intelligent
• Fast learning
• Tech savvy
• Communications