Commercial Client Director

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

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Job Details

Client Director

Kantar is the world’s leading data, insights and consulting company. People are our passion. We understand more about how people think, feel, shop, share, vote and view than anyone else.

Job Overview

We are seeking a commercially driven Client Director, who builds relationships with senior decision makers beyond Insights (Brand, Marketing, Strategy, CX, Product and Innovation) through trusted advice on strategic business issues and embedding Kantar Insights within clients’ organisations, to grow overall client revenue.

We are looking for a highly experienced client partner with commercial and business accumen to reach revenue targets and act as a strategic partner to some of our biggest clients across the Middle East.

Accountabilities

Know Your Specialism

• Is genuinely curious about client priorities. Becoming knowledgeable about their industry and business, uncovering their current and future needs
• Using deep client knowledge about what clients need to help develop future offers
• Blending our expertise and capabilities to bring our very best to clients
• Proactive on all fronts – opening new conversations with clients; making recommendations and connecting expertise; guiding our domains and practice on what is needed to achieve growth with your clients
• Leverages deep Kantar knowledge to take the best of Kantar Insights to address specific client’s needs (Existing depth of knowledge about the breadth of our offer is not essential, but appetite to familiarise with it and link to client needs is)
  
  

Client Leadership

• Owns & leads commercial client development on a selection of growth clients
• Portfolio of 5 - 8 clients, reflective of time investment required to realise the strategic intent
• Builds long-term trusted client partnerships, with most senior client contacts, beyond Marketing & Insights with on-site presence where necessary
• Ability to navigate the client network and not get locked behind gatekeepers
• Unlocks growth from new & multiple budget holders within the client organisation – is Domain & Kantar agnostic
• Partners to drive impact in client’s organisation, from Kantar’s collective power, to address business issues & transformation needs
  
  

Commercial Leadership

• Drives commercial opportunity for Kantar Insights across the client organisation, primarily Middle East.
• Builds Strategic Account Plan for targeted clients
• Manages an active pipeline, uncovering opportunities to cross-sell, scale & make warm leaps
• Co-ordinates & supports the cross-team commercial activity, through the relevant domain Client Leads
• Balance of persistence and patience, judging each client engagement and ensuring we’re striking the right balance to achieve our goals
• Portfolio of clients expected to rotate based on where opportunity exists, ability to evaluate and prioritise best time investments is critical
• Thorough understanding of the client network, buying points, tender schedule, and our competitor context
• Fast to activate marketing and thought leadership, and guide marketing to further meet the interests of clients
• Collaborate across borders (KSA and UAE)
  
  

People Leadership

• A role model for driving change and transformation; influences others to create a relentless pursuit of client growth
• Rallies a cohort of cross domain Client Leads to ensure collaboration and a cohesive overall client growth strategy
• Connects with Domain Client Leads where necessary
  
  

Key Requirements

• Currently working as a Client Development Director or Senior Account Manager
• Understands insights industry
• Is used to working in a matrix environment
  
  

Location

Dubai, Jumeirah Lakes TowersUnited Arab Emirates

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.