Clinical Support Specialist, South/West Region

We are looking for a Clinical Support Specialist in the South/West Region to provide direct support for all Stryker products associated with Joint Replacement procedures.

What you will do:

• Attend cases and service existing and new customer base within the theatre and clinical environment
• Leads communication with stakeholders, presents finding and manages key client relationships.
• Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilization of delivered stock, and stock rotation.
• Providing theatre and wider HCP staff within depth training on Stryker products
• Plan, execute and monitor all measures necessary to help achieve industry-leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
• Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad range of customers.
• Conducts trials and evaluations of products in theatre and clinical environments as required.
  
  

What you need:

Required:

• Minimum 2 years of relevant experience in clinical support.
• Experience in Orthopaedics.
• Analytical thinking.
• Ability to work in a collaborative manner with colleagues and customers.
• Ability to self-motivate and work under pressure.
  
  

Preferred:

Certified Theatre Practitioner or ODA, professional training in a medical environment.

Experience in Trauma and Extremities.

Industry background also advantageous.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.