Client Services Assistant

Job Description

Client Services Assistant

Riyadh, Kingdom of Saudi Arabia

Role Overview

Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results.

Our people are our success, and we work as one team.

We are recruiting two Client Services Assistant to provide client facing services, facilities and Team Administrator support across various areas of the business by providing a high level of customer and service excellence.  

Reporting to the Workplace Manager, this role will be based in Riyadh and will work a 40-hour week, rotating between the hours of 0800 – 1900, Sunday to Thursday.

Candidate Overview

We are looking for candidates who ideally hold the following skills and experience:

• Fluent Arabic and English
• Experience in a customer service/partnering environment; customer-focused.
• Experience of working in Facilities department within a similar professional services environment, preferably legal.
• Experience of using a hospitality/desk and room booking system.
• Able and willing to undertake standard housekeeping responsibilities.
• An ability to build relationships quickly with a wide range of people, with the confidence to work with (and to some extent manage) senior people across the firm
  
  
  

What happens next?

Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email.

We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate.

Our strength lies in our differences.

We are a Disability Confident, a Valuable 500 member, a signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.