Clerk I

Job Purpose

Key Accountabilities & Responsibilities

• Types letters, memos and reports in either Arabic or English language
• Creates and maintains comprehensive and accurate departmental files (computerized and hardcopy) and ensures that access to these files is limited to authorized personnel.
• Develops and maintains a statistical database on departmental activities.
• Prepares forms/documents and carries out transactions as necessary in a responsive, timely and accurate manner.
• Develops and maintains a detailed desktop procedure file explaining the departmental procedures and systems used text.
• Provides explanation and clarification, where necessary ensuring adherence to established departmental policies and procedures.
• Manages and updates a variety of computerized tracking systems and control records.
• Compiles and collates statistics and prepares database management reports as required.
• Receives and responds to general enquiries from department managers and programme staff.
• Undertakes typing and other clerical tasks as necessary and covers the duties and responsibilities of the ClerkI/ Clerk II in his/her absence during periods of leave.
• Respects patients and their families to promote a patient-centered care culture.
• Participates in and supports quality improvement and patient safety activities as an individual or as part of a multidisciplinary team.
Perform other duties related to the job as required

Qualification and Experience
Minimum or Required: 2 years Diploma in Business Administration, Hospital Administration, Secretarial, or English. with 4 years of experience. OR 3 years Diploma in Business Administration, Hospital Administration, Secretarial, or English. with 2 years of experience.
Preferred: Bachelor’s degree in Business Administration, Hospital Administration, Secretarial, Science or English. No Experience Required.

IELTS RESULT IS REQUIRED