Change Management & Business Continuity Expert
Saudi Business Machines
The Change Management & Business Continuity Expert is responsible for developing, implementing, and maintaining business continuity plans and ensuring seamless transitions during change processes. This role involves risk assessment, crisis management, project execution, and effective communication across cross-functional teams to safeguard business operations and achieve strategic objectives.
Detailed Responsibilities:
Risk Assessment and Analysis:
- Evaluate, prioritize, and mitigate risks that could impact business continuity.
- Conduct regular threat assessments and business impact analyses (BIA).
Crisis Management:
- Develop and implement crisis management strategies.
- Provide clear guidance and leadership during unexpected disruptions.
Project Management:
- Plan, execute, and monitor business continuity projects, ensuring deadlines and objectives are met.
- Coordinate with technical and business teams to understand and address project dependencies.
Technical Proficiency:
- Leverage familiarity with SAP systems (ECC and S/4 HANA) to identify technical dependencies and risks.
- Work closely with IT infrastructure teams to support continuity planning.
Cross-Functional Communication:
- Clearly convey complex information to technical and non-technical teams.
- Act as a liaison between departments to ensure alignment and understanding.
Strategic Planning and Problem-Solving:
- Link business continuity planning with overall business objectives.
- Identify quick solutions and make decisions under pressure.
Documentation and Reporting:
- Create detailed continuity plans, procedures, and risk mitigation documentation.
- Generate reports for senior management and stakeholders.
Training and Development:
- Design and lead training sessions, drills, and awareness programs.
- Ensure all teams are prepared and knowledgeable about business continuity processes.
Main Competencies:
- Attention to Detail: Ensure accuracy in risk assessments, documentation, and continuity plans.
- Adaptability: Adjust plans and strategies as business conditions change.
- Proactive Mindset: Identify potential risks and develop countermeasures proactively.
- Leadership: Inspire and motivate cross-functional teams to align with continuity objectives.
- Results-Oriented: Focus on delivering tangible, measurable outcomes.
Skills Required:
- Risk Assessment and Analysis
- Crisis Management
- Project Management
- Technical Proficiency (SAP ECC, S/4 HANA)
- Cross-Functional Communication
- Strategic Thinking
- Problem-Solving
- Documentation and Reporting
- Training and Development
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