CCTV Operator (Saudi Nationality)

Company Description

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth

The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,

Join us and become a Heartist.

Job Description

• Provide consistent, professional, and proactive guest service while collaborating with colleagues.
• Regularly patrol all areas and buildings to ensure safety and security.
• Address and manage the presence of trespassers or unauthorized individuals on the property.
• Carry out security and baggage checks as necessary.
• Monitor CCTV cameras and take appropriate actions to ensure the safety of guests and colleagues.
• Observe and report any vehicle violations on the property, including parking issues, speeding, and dangerous driving.
• Respond promptly to activated fire prevention systems, investigate causes, and report findings.
• Address guest and staff concerns, offering first aid and casualty care in a timely, compassionate, and helpful manner.
• Build and maintain strong, effective working relationships with all departments.
• Record daily shift activities and provide relevant information to hotel departments for follow-up.
• Ensure compliance with all corporate, hotel, and departmental policies and procedures.
• Participate in hotel committees as needed.
• Perform any other duties, tasks, or assignments as required within the department.
  
  

Qualifications

• Saudi National
• Previous security or safety experience in a similar role within a luxury hotel environment is preferred.
• First Aid and CPR certification is preferred.
• Completion of fire safety or firefighter training is an asset.
• Strong written and verbal communication skills, along with excellent interpersonal and conflict resolution abilities, are required.
• Proven ability to collaborate effectively within a diverse, multi-cultural team environment.
• Demonstrated capacity to focus on guest needs while maintaining a calm and courteous demeanor at all times.
• Strong work ethic, responsibility, reliability, and the ability to work rotating shifts (both day and night), split shifts, extended hours, including evenings, weekends, and public holidays are essential.