Catering Manager

Job Summary

Oversee all aspects of a catering operation, from planning and budgeting to staffing and service execution. He is responsible for ensuring high-quality food, service and presentation while managing costs and maintaining client satisfaction. This role involves a mix of culinary knowledge, business acumen, and strong interpersonal skills.

Essential Duties and Responsibilities

• Determining customer requirements and proposing catering options.
• Negotiating prices and preparing meticulous catering order forms.
• Planning menus and overseeing venue, equipment, food, and service preparations.
• Hiring, training, and supervising catering staff, as well as scheduling employee shifts.
• To ensure the methods of preparation and presentation comply with all current recognized catering standards.
• To ensure all catering activities are carried out in line with the pre-agreed agreed budget to ensure any comments regarding the catering operation – positive or otherwise, are noted and acted upon appropriately
• Liaising with customers, sales staff, chefs, and specialized catering equipment providers.
• Overseeing seating arrangements, the serving of meals and beverages, and the clearing of tables.
• Monitoring the availability of catering stock and supplies and ordering replenishments.
• Tracking catering expenses and maintaining accurate records.
• Adhering to food and health industry regulations and standards.
• Researching catering trends and promoting competitive catering services.
• Demonstrates understanding and awareness of all company & municipal policies and procedures relating to Health, Hygiene and ensures your direct reports do the same to meet all standards.