Business Support Enabler

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

As a Support Enabler for the Roche Diagnostics Support Team- ME, you will serve as the primary contact for various stakeholder groups, managing administrative and operational activities within SAP systems and Roche Shared Services (RSS).

The Opportunity

Your role will include handling requisitions, accruals and invoice approval & reconciliation requests. You will ensure compliance with Roche policies and procedures by guiding stakeholders in providing necessary documentation for SAP processes.

You will collaborate closely with the DIA regional procurement team and other functions like Compliance, Quality, IT & SHE. Your responsibilities will include providing guidance and training to internal stakeholders, ensuring adherence to procedures.

Key Responsibilities:

• SAP Requisitions: Create Purchase Requisitions (PR) in SAP on behalf of stakeholders
• Vendor Management: Gather and manage vendor documentation, complete RSS smartsheets
• HCP Support: Provide training on HCP/O creation processes (no direct creation involved)
• Invoice Processing: Align with stakeholders and RSS on accrual confirmations, invoice approvals, and PR adjustments
• Contract Management: Upload GRACE contracts through the ROSE ticketing portal
• Document Retrieval: Retrieve documents from warehousing for audit purposes
• Meeting Coordination, catering requests, hotel bookings, SIM Card Management
  
  

Who you are:

• You hold a bachelor degree, preferably in a business-related field
• You have excellent verbal and written communication skills - fluency in English is a requirement, Arabic would be appreciated
• You have strong influencing skills to ensure stakeholder compliance
• You are a team player, able to work collaboratively within a team and independently as required
• You are customer focused, dedicated to maintaining a positive customer experience and are able to build trusting strong relationships
• System Proficiency: Preferred knowledge of SAP, Google Suite, and Microsoft Office
  
  

Note: This position will be hired under a 1 year contract (renewable) through an external agency.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.