Business Analyst

Consultant

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture Strategy & Consulting

In today’s world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value.

That’s where Accenture Strategy & Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client’s unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients.

Key Roles and Responsibilities:

Conduct detailed analysis to address critical business issues and generate actionable insights, with a specific focus on BSS transformation and B2B digital enablement within telecom operators.

Support the execution of key workstreams related to digital BSS platform design, customer journey transformation, enterprise product catalog development, operating model redefinition, and business case creation for telecom B2B services.

Collaborate with business and IT stakeholders to capture and analyze detailed requirements across B2B value chains—particularly in areas such as lead-to-order, order-to-cash, and service assurance processes.

Contribute to the design and implementation of scalable, modular, and future-ready BSS solutions that enable B2B service innovation (e.g., self-service portals, CPQ tools, usage-based billing, contract management).

Facilitate change management in the context of BSS modernization and digital transformation programs, identifying resistance points and enabling alignment across commercial, operations, and technology teams.

Support the deployment of continuous improvement practices within telecom BSS domains to drive automation, reduce time-to-market, and improve enterprise customer experience.

Assist in the development and delivery of training and capability-building programs focused on BSS platforms, processes, and tools, enabling clients to fully adopt new operating models and digital capabilities.

Ensure successful transformation outcomes by actively supporting stakeholder engagement, adoption planning, and post-implementation support for telecom B2B and enterprise-focused BSS initiatives.

Essential Qualifications

Minimum of 3 years of consulting experience

Telecom Sector experience

Strong analytical skills, understands complex issues, quickly absorbs information, excels in conceptual and creative problem solving.

Digitally savvy; curious and passionate about technology, understands its impact on business and society.

Driven; enjoys a challenge, proven ability to adapt and remove obstacles to achieve results, determined and optimistic.

Preferable Qualifications:

MBA or graduate-level degree in related field

Driven; enjoys a challenge, proven ability to adapt and remove obstacles to achieve results, determined and optimistic.

Experience in operating model design, strategy formulation, digital transformation, Beneficiary experience, impact assessment, monitoring, and evaluation.

Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio

Strong organizational and analytical skills

Why join us?

We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues

You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools

Flexible work arrangements and a range of benefits including competitive rewards

You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends

You will also have opportunities to make a difference to the communities in which we work and live

Way Forward:

If this sounds like the ideal role, career, and company for you, click below to apply.

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Essential Qualifications

Minimum of 3 years of consulting experience

Telecom Sector experience

Strong analytical skills, understands complex issues, quickly absorbs information, excels in conceptual and creative problem solving.

Digitally savvy; curious and passionate about technology, understands its impact on business and society.

Driven; enjoys a challenge, proven ability to adapt and remove obstacles to achieve results, determined and optimistic.