Business Analysis & System Solutions - #24934

Bupa Arabia

Date: 2 weeks ago
City: Jeddah
Contract type: Full time

Job Description

Responsible for overseeing the analysis, design, and implementation of business systems and solutions within the Claims Management department.

Business Analysis

  • Collaborate with stakeholders to understand business requirements and translate them into functional specifications.
  • Conduct thorough analysis of existing claims management processes, identifying areas for improvement and efficiency gains.
  • Perform feasibility studies and cost-benefit analysis to evaluate potential system solutions.
  • Develop use cases, process flows, and user stories to define system requirements.

System Solutions

  • Lead the design, development, and implementation of system solutions to enhance claims management operations.
  • Work closely with IT teams to ensure the successful integration and deployment of new systems.
  • Evaluate and select appropriate software applications or vendors to meet business needs.
  • Manage system testing, quality assurance, and user acceptance testing processes.

Project Management

  • Define project scopes, objectives, and deliverables in collaboration with stakeholders.
  • Develop and manage project plans, timelines, and resources to ensure timely and successful project completion.
  • Monitor project progress, identify potential risks, and implement mitigation strategies.
  • Provide regular updates to senior management on project status, key milestones, and potential issues


  • Proven experience in business analysis, system analysis, and project management.
  • Strong knowledge of claims management processes and insurance industry practices.
  • Proficiency in system analysis techniques, such as requirements gathering, use case development, and process modeling.
  • Familiarity with a variety of software applications and databases,.
  • Excellent problem-solving and analytical skills, with the ability to think strategically and propose innovative solutions.
  • Strong leadership and team management abilities.
  • Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization.


Bachelor's degree in a related field (e.g., Business Administration, Engineering, Computer Science

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