Bell Attendant - voco Riyadh

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.

We’re growing; grow with us.

Exceptional design meets contemporary comfort at voco Riyadh . We’re on King Fahad Road at the heart of the city’s booming business district. Only 30 minutes from King Khalid International Airport . Opposite the Ministry of Interior, and steps away from other government offices.

Key Responsibilities:

• Greet guests warmly upon arrival and departure.
• Assist with luggage handling, including transporting it to and from guest rooms.
• Escort guests to their rooms, explaining hotel amenities, services, and features.
• Assist with parking and retrieval of guest vehicles when applicable.
• Provide accurate information about the hotel, including dining options, facilities, and local attractions.
• Offer recommendations for nearby restaurants, shopping, and entertainment.
• Communicate effectively with the front desk, housekeeping, and other departments to ensure a seamless guest experience.
• Manage guest requests such as storing luggage, delivering packages, or obtaining special items.
• Ensure luggage is safely stored and labeled to avoid loss or damage.
• Adhere to all safety and security protocols, including guest privacy and handling sensitive information.

Requirements:

• High school diploma or equivalent.
• Preferably bilingual.
• Previous experience in a guest services or hospitality role is required.
• Excellent communication and interpersonal skills.
• Ability to lift and carry heavy luggage (up to 50 lbs) safely and efficiently.
• Strong organizational and multitasking skills.
• Flexible availability, including weekends, evenings, and holidays.

In return for your hard work, you can look forward to a competitive salary and benefits package – including duty meals and discounted hotel accommodation worldwide. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.

And because the voco Hotels & Resorts brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to voco and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.