Bar supervisor

Four Seasons Hotels & Resorts, Saudi Arabia


Date: 3 weeks ago
City: Riyadh
Contract type: Full time
About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.

Key Responsibilities

  • Supervise and coordinate the daily activities of the bar team to ensure smooth operations.
  • Ensure exceptional guest service by training and coaching staff on service standards and product knowledge.
  • Monitor inventory, order supplies, and manage cost controls to maximize profitability.
  • Maintain cleanliness, hygiene, and safety standards in accordance with company policies and health regulations.
  • Assist with creating and updating beverage menus, including specialty cocktails and promotions.
  • Handle guest feedback and resolve issues promptly and professionally.
  • Conduct regular team meetings and performance evaluations.
  • Support recruitment, onboarding, and training of new bar staff.
  • Collaborate with other departments to enhance overall guest experience.

Knowledge

  • In-depth knowledge of cocktails, spirits, wines, and beers.
  • Familiarity with bar equipment and its proper usage.
  • Understanding of inventory management and cost control principles.
  • Awareness of health, safety, and hygiene regulations.
  • Knowledge of customer service standards in luxury hospitality environments.
  • Understanding of the Four Seasons brand values and service culture

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