Banquet Supervisor

Banquet Supervisor day to day:

Pre-Event

• Review Banquet Event Orders (BEOs) and confirm all details.
• Inspect banquet rooms for proper setup: tables, chairs, linens, décor, AV equipment.
• Conduct team briefing to explain event schedule and guest expectations.
• Coordinate with kitchen and other departments for timing and special requests.

During Event

• Supervise banquet staff to ensure smooth service.
• Monitor food and beverage delivery and presentation.
• Act as the main contact for the client, addressing any requests or issues promptly.
• Maintain cleanliness and safety standards throughout the event.

Post-Event

• Oversee breakdown and cleanup of the venue.
• Ensure equipment and supplies are stored correctly.
• Complete event reports and communicate feedback to management.
• Prepare rooms for the next function.

Administrative Tasks

• Schedule and assign staff shifts.
• Train new team members and conduct performance checks.
• Manage inventory of banquet supplies and request replenishment when needed.
• Ensure compliance with health, safety, and brand standards.

What we need from you?

• Some college and/or advanced training in food and beverage management
• 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience
• Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred
• Must speak local language
• Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.

Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

We’ll reward all your hard work with a competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.