Automated Operations Engineer(3)
Ericsson
Date: 3 weeks ago
City: Riyadh
Contract type: Full time
Join our Team
About this opportunity:
At Ericsson, we are currently seeking a proactive and dedicated Automated Operations Engineer to join our dynamic team. In this pivotal role, you are tasked with coordinating, managing, and executing a range of 1st level proactive and reactive maintenance activities. With your expertise at our fore, we aim to continuously provide services that adhere to the Service Level Agreements (SLA) and ensure optimal customer satisfaction.
What you will do:
About this opportunity:
At Ericsson, we are currently seeking a proactive and dedicated Automated Operations Engineer to join our dynamic team. In this pivotal role, you are tasked with coordinating, managing, and executing a range of 1st level proactive and reactive maintenance activities. With your expertise at our fore, we aim to continuously provide services that adhere to the Service Level Agreements (SLA) and ensure optimal customer satisfaction.
What you will do:
- Participate in 1st Level Service Monitoring and Event Management.
- Handle Service and Resource Alarm efficiently.
- Monitor the performance of Resources and Services.
- Conduct Security Event Monitoring.
- Identify and document incidents.
- Support in the investigations related to capacity and performance.
- Track, manage and report on incident resolution.
- Escalate identified security incidents.
- Initiate Problem Management processes.
- Support preventive maintenance execution for Field Operations.
- Ericsson Operations Engine - Mode Of Operations.
- Test Automation Management Tools.
- Test Execution Engine.
- Dealing With Enquiries.
- MS TOP.
- Document Control.
- Software Performance Testing.
- Ericsson RAN Management.
- Ericsson VAS Management.
- Customer Complaint Resolution.
- Client Services.
- ITIL.
- Call Centers.
- Ericsson Packet Core Management.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
مشرف الكتروميكانيك
شركة مرسى البحار للمقاولات العامة,
Riyadh
8 hours ago
إسم الجهة:
شركة مرسى البحار للمقاولات العامة
مسمى الوظيفة الشاغرة:
مشرف الكتروميكانيك
مجال العمل:
الوظائف الفنية - ميكانيكا [ عرض كل الوظائف في هذا التصنيف ]
مكان الوظيفة:
الرياض - منطقة الرياض
تاريخ الإضافة:
19/11/2025
المهام والوصف الوظيفي:
- مطلوب مشرف الكتروميكانيك للعمل في مجال المقاولات الإنشائية والمباني والمشاريع الحكومية (جامعات - مباني إدارية - مستشفيات - فنادق ..الخ)
الشروط...
Supplier Quality Engineer
Nextpower,
Riyadh
8 hours ago
Job Description:
Position Purpose The Supplier Quality Engineer (SQE) ensures that all sourced materials, components, and fabricated assemblies supplied to NextPower projects in the KSA region meet company quality standards, specifications, and compliance requirements. This role drives supplier performance, audits, and continuous improvement to achieve zero-defect supply and on-time delivery for solar tracker systems. ⸻ Key Responsibilities Supplier Qualification &...
Manufacturing Engineering Expert
Nextpower,
Riyadh
8 hours ago
Job Description:
At Nextpower, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and control software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data...