Associate Business Manager - Dammam/Jeddah

The pioneers of software product industry in India, we are a technology and innovation led company simplifying the lives of small and medium businesses over the last three decades. With our cutting-edge technology, we have had the privilege to reach over 2.5 million business globally and cater to more than 7 million users in over 100 countries. We are passionate about the SMEs’ growth and aim to deliver the best for their business through our product innovation and excellence. Our teams develop some of the most ingenious solutions that suit the unique requirements of millions of businesses across the globe. With a market share of 75% in India, we have a strong foothold in the Middle East and are also serving customers in SAARC & APAC, Africa, and North America. Our robust network of 28000+ partners help us deliver unmatched customer experience in sales, support, and services globally.
With a sole purpose of Making Everyone Who Touches Tally, Happier, we aim to be the technology fabric that drives the economic growth of the world, by 2030.

Over the years, we have nurtured a value-based culture that let individuals follow their lead and support them in their growth journey with us. We value honesty and integrity, prioritize a people-first culture, pursue excellence, and drive impactful innovation with simplicity.
Our vision at Tally is to ensure that all employees get access to equal opportunities, with decisions grounded on performance, merit, competence, and potential. We are dedicated to fairness and transparency in our policies. By fostering diversity and equality, we strive to eliminate all forms of discrimination. We are committed to an inclusive leadership where our leaders ensure that our people are empowered to be at their best, professionally, and personally. We take great pride in our work culture which has helped become a proud member of the elite Kincentric Best Employers Club!

In this role, you will be responsible for owning and achieving the business goals and objectives by creating and nurturing the Certified Partner ecosystem as described in the deliverable section below.

Being a part of the Customer Centric organization, a ABM should be able to help the assigned Certified Partners to create long-term and short-term Business Plans and identify key initiatives for the defined period which are going to impact and increase customer satisfaction, directly or indirectly. This includes what the partner aspires for and what should be the key focus areas of activities that will take the Certified Partner reach the aspiration within the set timeline.

• Bachelor’s or master’s degree in commerce or finance.
• IT hardware distribution /partner management exposure.
• Excellent verbal and written communication skills, good selling, and negotiation skills.
• Experience in Partner management.
• Experience in proactive lead generation techniques.
• Accounting knowledge & MS – Office skills.
• Fair understanding of B2B purchasing behaviour and SME Operations.
• Good understanding of the organization’s policies and processes related to customer and partner.

• Identify, recruit, and establish high potential partners for Tally and work with them closely to establish Tally as preferred selling product with them.
• Ensure delightful customer experience.
• Knowledge transfer and Implementation of organisational programs and policies with partners.
• Plan lead generation activities/events with partners to acquire new customers.
• Establish a periodic review cadence with partners.
• Ensure complete understanding of partner’s business operations, profile of customers etc.
• Publish work related updates to all the stake holders.
• Keep track and information about competitors and their activities in the market.
• Knowledge about the market trends and market dynamics in the operating segment.