Assistant Store Manager

DOLCE&GABBANA


Date: 3 hours ago
City: Riyadh
Contract type: Full time
Scope

  • Ensure the achievement of store sales budget
  • Responsible for managing the store costs in an effective manner
  • Responsible for the overall results of the store, working closely with all Managers (FoH and BoH) to ensure that the day-to-day activities build into the long term plan
  • As a dynamic and inspiring leader, manage all activities to achieve store business objectives, demonstrating an excellent client experience
  • Perform with high integrity in company compliance with Corporate departments
  • Be an ambassador of the brand by promoting its values and ambitions within the market place
  • Key Holder

Key Accountabilities

  • Empowered by the Retail Manager & Store Manager
  • -Guarantee the store profitability
  • - Create the vision and tone for the store while at the same time driving a highly successful and profitable business with the partnership of both Regional/Corporate managements
  • - Develop and implement business action plans to maximize sales for each product category and clients tier segment
  • - Maintain a high sell through
  • - Ensure the implementation and execution of all company initiatives within the store
  • Ensure that the highest level of client service is provided motivating and challenging the Staff (FoH and BoH)
  • Guarantee the full organization of company assets, for both the BoH and FoH guidelines
  • Communicate company set KPIs and identify strategies to ensure that the performance standards are met
  • Lead daily store meetings to communicate current business trends, relevant updates and motivate the store employees to perform
  • Manage and support stock levels through direct communication with key business departments
  • Assure stock fill-in on basics and purchase assortment to achieve store goals
  • Lead the CRM processes in order to:
  • - guarantee the execution of the company’s CRM initiatives
  • - develop opportunities with loyal and potential clients
  • Ensure Learning and Development activities for the store employees:
  • - overseeing training conducted by other Staff members ensuring that product knowledge, client service, systems, procedures and teamwork are adequately covered
  • - in collaboration with HR L&D, preparing individual development plans for the Staff, which include clear, measurable goals and performance reviews on timely bases
  • - conducting or supervising monthly coaching sessions with the store employees to review performance and provide constructive, timely feedback
  • Provide the store schedules and leadership zoning, to ensure adequate floor coverage and timely submission of payroll records for all employees
  • Recap monthly store performance, reporting current business trend to cover every aspect of the business, as well as, competitors’ performance
  • Monitor store expenses and maintain store operating budget while aiming to reduce overall cost
  • Oversee the processing of daily incoming and outbound merchandise requests and shipments

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