Assistant Store Manager

Landmark Arabia


Date: 12 hours ago
City: Riyadh
Contract type: Full time
Sales And Customer Focus

  • Consider the needs of customers at all times
  • Implements a high standard of customer focus within the store
  • Regularly assesses customer service standards within store
  • Leads by example in all aspects of customer service
  • Actively seeks ways to achieve or exceed shop sales targets
  • Ensures all members of team have an understanding of figures and targets to be achieved
  • Ensures any promotional offers, regarding stock, are implemented within own store
  • Ensures store maintenance budgets are used effectively to maintain smooth running of the store

Store Administration

  • Regularly audits own store administration and resolve any issues
  • Implements, within own store, any changes in administration procedure positively and effectively
  • Take over the role of the store manager in his absence

Stock Presentation & Management

  • Liaises with Retail and Concept Manager to ensure store has the correct stock package and required stock levels to maximize sales potential
  • Ensures a high standard of visual merchandising and maintenance amongst all staff
  • Effectively communicates any changes in stock or store layout to all members of the team
  • Ensure that each member follow the retail standard
  • Maintaining the back store operation and replenishment of the merchandise

Competition Management

  • Is aware of the key competitors for the store & monitors competition on all aspects on a regular basis.
  • Suggests proactive measures to the Area Manager to counter competition threats.

Staffing & Performance Management

  • Monitors/ Manages schedules for salesperson work hours, vacations and days off;
  • Resolves salesperson complaint and concerns and provides ongoing performance feedback, Counsels salesperson when necessary;
  • Encourage full participation of salesperson in creating store goals and developing plans
  • Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
  • Maintain the leave of the staff

Security

  • Ensures security procedures are adhered to throughout the store e.g. Staff bag checks
  • Maintains a high standard of security awareness, regarding stock and money, within store
  • Completes all reporting requirements of the Store Manager on time.

Sales And Customer Focus

  • Consider the needs of customers at all times
  • Implements a high standard of customer focus within the store
  • Regularly assesses customer service standards within store
  • Leads by example in all aspects of customer service
  • Actively seeks ways to achieve or exceed shop sales targets
  • Ensures all members of team have an understanding of figures and targets to be achieved
  • Ensures any promotional offers, regarding stock, are implemented within own store
  • Ensures store maintenance budgets are used effectively to maintain smooth running of the store

Store Administration

  • Regularly audits own store administration and resolve any issues
  • Implements, within own store, any changes in administration procedure positively and effectively
  • Take over the role of the store manager in his absence

Stock Presentation & Management

  • Liaises with Retail and Concept Manager to ensure store has the correct stock package and required stock levels to maximize sales potential
  • Ensures a high standard of visual merchandising and maintenance amongst all staff
  • Effectively communicates any changes in stock or store layout to all members of the team
  • Ensure that each member follow the retail standard
  • Maintaining the back store operation and replenishment of the merchandise

Competition Management

  • Is aware of the key competitors for the store & monitors competition on all aspects on a regular basis.
  • Suggests proactive measures to the Area Manager to counter competition threats.

Staffing & Performance Management

  • Monitors/ Manages schedules for salesperson work hours, vacations and days off;
  • Resolves salesperson complaint and concerns and provides ongoing performance feedback, Counsels salesperson when necessary;
  • Encourage full participation of salesperson in creating store goals and developing plans
  • Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
  • Maintain the leave of the staff

Security

  • Ensures security procedures are adhered to throughout the store e.g. Staff bag checks
  • Maintains a high standard of security awareness, regarding stock and money, within store
  • Completes all reporting requirements of the Store Manager on time.

Primary Location

SA-SA-Riyadh

Work location/ موقع العمل

Najran - Abha

Job

Retail Operations

Organization

Shoexpress KSA

Schedule label /الجدول الزمني

Regular

Shift

Standard

Job Type

Full-time

Job Level

Day Job

Job Posting/نشر تسمية الوظيفة

Sep 7, 2019, 8:41:39 PM

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