Assistant Manager - Sales & Business Development

About the company:

Almosafer (part of Seera Group) Saudi Arabia’s Leading Travel Company

Elevating the journey for travelers from Saudi Arabia, the region & beyond, while harnessing Seera Group’s 40+ years of expertise, Almosafer supports Saudi Arabia’s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure, and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset, and travel advisory.

About the role:

The role holder is responsible for managing B2B sales & marketing activities towards supply and demand, in accordance with the marketing plan (collateral design, website management, etc.)

Responsibilities:

• Execute activities to ensure successful participation in Almosafer Activities in relevant events.
• Manage all marketing content for Almosafer Activities including online and offline content.
• Continuously develop recommendations and implement initiatives that improve Almosafer Activities presentations and cultural diversity.
• Work closely with sourcing and operations teams to ensure the roll out of new product extensions and ranges.
• Ensure agent revenue growth with the company’s market share in line with the agreed business objectives of agreed KPIs
• Acquire new agents, and negotiate contracts, modules and products to ensure best product value & maximum benefit are achieved by the signed partners.
• Monitor the API integration process with stakeholders to ensure that solutions and services are applied to meet requirements.
• Perform account management & communication activities to ensure commercial objectives are fully understood and targets are met and exceeded with clients.
• Produce effective short & long term business plan (sales/ marketing) with an objective of increasing revenue as well as productivity.
• Execute the plans smoothly and effectively to meet the market requirements as well as changes.
• Ensure company / business growth on short as well as on long term basis.
• Increase the number of B2B clients (users) domestic and world-wide.
• Promote the company services world-wide by using all marketing and promotions means.
• Ensure customer satisfaction by offering productive and efficient service.
• Be able to manage the existing sales force as well as enlarge the team in response to market needs & changelings.
• Keep eye on all market changes and act accordingly.
• Maintain the existing clients as well as generate new prospects.
• Response swiftly to any client complaint, comments etc..
• Keep an eye on analyzing the market needs and draw the right conclusions in order to be used in any future development.
• Perform other related duties as required

Profile requirements:

• Bachelor/Master’s degree in related major.
• Excellent comprehension skills, leadership, decision making, presentation & communication skills, both verbal & written
• +5 years of experience in a travel marketing/hospitality environment (mandatory)
• Ability to deal with uncertainties and a fast-changing business environment
• Knowledgeable in the geography, culture, history and traditions of Saudi Arabia
• Fluent oral and written communications skills in English (Arabic is a +)
• Knowledge and understanding of global source countries cultures, nuances and travel requirements.
• Microsoft office proficient, CRM system experience preferred salesforce, familiar with social media & web analytics

Being you @ Almosafer:

At Almosafer we strongly believe in diversity and equal opportunities for all candidates. We do not discriminate based on any characteristic and follow fair employment practices regarding citizenship and immigration status. Join our inclusive work environment.