Assistant Housekeeping Manager

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Steps from the Prophet’s Mosque, our Hotel will offer luxury accommodation for the city’s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet’s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.

The Role of the Housekeeping Asst. Manager

As a Housekeeping Assistant Manager, your role in managing the shift of the housekeeping staff is crucial to ensuring that guest rooms and public areas are cleaned to exacting standards. Your expertise in overseeing and coordinating the housekeeping operations will not only contribute to the overall cleanliness of the property but also impact guest satisfaction.

Your responsibilities are to create and maintain a well-organized schedule for your team, making sure that all areas are covered efficiently. This involves assigning specific tasks to each staff member, considering their strengths and skills, as well as considering any special requests or requirements from guests.

To assure that cleanliness standards are met, you should regularly inspect guest rooms and public areas, paying attention to detail and identifying any deficiencies. Whether it's checking for dust or ensuring bathroom fixtures are spotless, your keen eye for cleanliness will help maintain a pristine environment for guests.

Effective communication is essential in managing the shift. By providing clear instructions and expectations to your team members, you empower them to carry out their duties effectively. Addressing any concerns or issues promptly will allow for quick resolution and minimize disruptions in service.

Four Seasons Hotel Madinah

Located just steps from the Prophet’s Mosque and surrounded by world-class museums and must-see heritage sites, Four Seasons Hotel Madinah will offer a luxury retreat in the heart of the city.

Guests will be greeted by its striking façade and experience exceptional dining, a world-class spa, and personalized service - all delivered by Four Seasons with genuine care. Madinah, we can’t wait to meet you later this year.

Knowledge And Skills

• College degree in hospitality management
• 3 years’ experience in a related position with Four Seasons or another organization.
• Proven leadership and supervisory experience.
• Knowledge of the Housekeeping aspect of Four Seasons services, policies or operations and generally learn on-the-job.
• Requires knowledge of the ability to operate computer equipment.
• Ability to read and speak English in a clear manner.
• Previous supervisory experience.
  
  

What To Expect

Competitive Net Salary in a Tax-Free Environment

Competitive housing allowance

Transportation Allowance

30 days’ vacation

10 days Public Holidays per year

Paid home leave tickets.

Complimentary employee meals

Medical Insurance

Life Insurance

Employee Assistance Program

Worldwide Complimentary Room Nights with Four Seasons

Laundry/dry cleaning for provided for work attire.

Growth & Development opportunities