Assistant Front Office Manager - Saudi only

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable and impactful experiences for our customers, for our colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist.

We are seeking an enthusiastic and customer-focused Assistant Front Office Manager to join our team in Jeddah, Saudi Arabia. In this role, you will support the Director of Rooms in overseeing the daily operations of our front office, ensuring exceptional guest experiences and maintaining the highest standards of service.

• Assist in planning and executing all front office activities to ensure smooth operations
• Address guest concerns, conflicts, and emergencies promptly and professionally
• Collaborate with other departments to maximize cooperation, productivity, and guest satisfaction
• Oversee check-in and check-out processes, ensuring efficiency and guest comfort
• Monitor and maintain credit control procedures, adhering to company policies
• Conduct regular audits of front office areas, identifying maintenance or refurbishment needs
• Train and mentor front office staff, promoting a culture of excellence and teamwork
• Analyze occupancy trends and identify sales opportunities
• Ensure compliance with grooming and uniform standards among team members
• Contribute to the development and implementation of front office strategies and procedures