Assistant Boutique Manager - Riyadh - #28911

Nestle Operational Services Worldwide SA


Date: 2 weeks ago
City: Riyadh
Contract type: Full time

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Nespresso is on a mission, through uncompromising choices, to bring exceptional and sustainable coffee to your home. With every cup, we elevate coffee moment into a movement, with taste and purpose. Cultivating coffee as an art, to grow the best in each of us.


Here’s why we think you should choose us:

  • Comprehensive total rewards benefits package
  • Free coffee machine + Monthly Nespresso credit
  • Exclusive employee discounts
  • Excellent training and development programs
  • Growth opportunities
  • Free unlimited coffee during working shifts
  • And much more!!


Position Summary

Inspire your team with a passion for service excellence and belief that creating meaningful and memorable customer experiences on the sales floor with exceptional results can only be achieved together as a team. Engage, empower, and coach as a motivating team builder with your experience within a fast-paced retail or hospitality environment.


A Day in the Life of an Assistant Boutique Manager:

Manages Operations:

  • Ensure retail operations procedures and best practices are being adhered to such as stock management & payment management.
  • Adhere to the Nestle Safety health and environmental and food safety policy and procedures.
  • Promote a safety & quality conscious culture within the boutique.
  • Supports investigation of incidents, injuries or illnesses and concerns/complaints.
  • Ensure completion of all required records (E.g., Stock room temperature readings)
  • Lead the implementation of an emergency action plan.
  • Responsible for corrective and preventative actions when assigned by boutique Manager.


Drives Sales & profitability:

  • Support boutique manager in the evaluation of store performance weekly, monthly and YTD results.
  • Supports the team to achieve weekly, monthly yearly targets and KPIs.
  • Supports Boutique Manager into allocating roles with the team to properly drive sales throughout the day to meet goals, as well as to properly manage store's operations.
  • Supports Boutique Manager to deliver outstanding Customer Experience
  • Acts as an enthusiastic ambassador for Nespresso.
  • Ensures Visual Merchandising programs are executed, and all stores adhere to Nespresso standards for merchandising and product presentation.
  • Always ensures appropriate representation of the Nespresso brand..


People Management:

  • Ensures timely execution of company procedures for new hires, on boarding, PDP, etc.
  • Supports the training and provides ongoing feedback and coaching, E.g on selling skills and operational standards.
  • In collaboration with Boutique Manager and Human Resources, provides advice and counsel to Managers regarding personnel practices, policy, and employment laws.


What will make you successful…

Previous experience:

  • Minimum of 3 years of extensive professional experience in retail required.
  • Minimum 1 years of supervisory experience in people management & development is a must
  • Experience in customer relationship management
  • Experience in retail project management processes and change management

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Group, Conference and Events Sales Executive / Pre - Opening

Hilton, Riyadh
14 hours ago
A Group, Conference, and Events (GCE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. What will I be doing? As Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and...

Specialist, Data Analysis III

Ma’aden, Riyadh
15 hours ago
Essential Functions Serves as the primary recipient of organization-wide Personnel Action Forms and Position Change Forms. Ensures the timely implementation of database changes to ensure accurate payrolls. Initiates, develops, and supervises the implementation of internal and external procedures for improving manual and automated processing of personnel reports. Works with HR staff to validate each request and the accurate completion or...

Expert Stone Consultant

Versatile International, Riyadh
17 hours ago
The Role Versatile International is the Middle East’s first full-service stone project management consultancy. Working with some of the region’s most iconic destination-scale developments, the company has built an excellent reputation for its expert natural stone knowledge and attention to detail. Versatile International has openings for specialist consultants with experience in natural stone construction. This is a client facing role...