Area Chemical Sales Executive

Hapag-Lloyd AG


Date: 4 weeks ago
City: Dammam
Contract type: Full time
  • Main Objectives of this position:
  • Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd
  • Function and duties:
  • Evaluate customer potential and conduct MR Sales Planning
  • Continuously improve the customer portfolio by securing new accounts and removing underperforming accounts
  • Ensure regular updates of all activities in Salesforce
  • Review customer performance with the Sales Manager and define appropriate actions
  • Where appropriate for their market serve as specialists for a segmented vertical
  • Prepare and conduct visits, report, and follow up on visits
  • Conclude contracts for MR customers (proposal, negotiation, closing)
  • Record commitments (tender tracking/commercial)
  • Drive CU business for foreign MRs and adhere to the Push-Pull process
  • Selectively engage in TM discussions where relevant (e.g., tender guidance and negotiations, special commodity market rates, etc.)
  • Provide feedback on the market including rates, competition activities, market conditions, etc to all relevant stakeholders
  • Give clear info to Sales Coordination regarding pricing requirements to enable future communications with TM
  • Provide clear info to Sales Coordination regarding handover to Customer Service
  • Qualifications and Technical Job Requirements:
  • Apprenticeship in Shipping or Bachelor’s degree
  • 5 years of experience in the maritime industry or equivalent combination of education and experience
  • Experience in Sales and/or Customer Service functions
  • Advanced negotiation, decision-making, and presentation skills, self-confident and friendly when dealing with others
  • Demonstrated strong listening, verbal, and written communication skills
  • Self-starter, self-motivated, resourceful and responsive
  • Demonstrated ability to be multi-task, set priorities, organize work, and implement action items
  • Analytical skills
  • Ability to work effectively in a team environment and good interpersonal skills
  • Comprehensive knowledge of user application systems (FIS, CRM, COMPASS, MS Office)
  • Fluent in English

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