AIRPORT DUTY OFFICER - JEDDAH
Bahrain Airport Company
Date: 3 weeks ago
City: Jeddah
Contract type: Full time
MAIN OBJECTIVES
To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe & secure working procedures.
MAIN DUTIES
OND or equivalent.
Experience
Minimum 5 years of relevant experience.
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe & secure working procedures.
MAIN DUTIES
- Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit & Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as Handling Agent Staff to the highest degree of standard.
- Assign pre-flight duties to all staff and conduct de-briefing to discuss the discrepancies.
- Direct Check-in staff in handling passengers for any irregularities, invalid documents etc.
- Direct Check-in staff in dealing excess baggage charges. Make decisions regarding charging and waiving of charges.
- In case of Denied Boarding, guide check-in staff and deal passengers. Ensure updating SSCI for downgrading or offloading customers.
- Establish and maintain good working relationships with customs, immigration, security, police, medical, cargo, ground transport, catering, duty free, courier companies, tour operators and other airline staff.
- Ensure that Company Policy and local policies for handling delayed services are followed and that delayed passengers are given all assistance during such delays.
- Ensure that the handling agents output is according to company standards and in accordance with the agreed contract.
- Ensure strict adherence of company safety and security standards.
- Ensure Company Regulations are being followed with regard to lost/found/damaged baggage and that the time factor in this connection is not exceeded.
- Ensure that staff on shift, wear company uniform to the required standard.
- Ensure that adequate stock level of all stationery and supervises distribution there of.
- Ensure quality service to V.I.Ps, unaccompanied children etc. in areas of arrival, departure and during transits. Coordinate with Lounge staff.
- Communicate with Duty Manager / Airport Manager to upgrade A/C equipment if necessary in terms of over sales etc…
- Liaise with Airport Support Unit/WWCC for VCRS (Virtual Coupon Records) updates in case of misconnections involving rerouting.
- Monitor catering figures and update catering unit well ahead to prevent wastage.
- Carry out any other tasks or duties as assigned by Airport Manager.
- Encourage GHA (Ground Handling Aent) staff to sell more ancillaries and generate revenue.
- Brief the DMs/APM (Airport Duty Manager/Airport Manager) regarding shortfall of the GHAs on daily basis.
- Monitor the ramp activities.
- Review the GSRs (Ground Safety Reports) and discuss with APM for appropriate action.
OND or equivalent.
Experience
Minimum 5 years of relevant experience.
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
- Resume/CV
- passport Copy
- Education Copy
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
CLOUD ADMINISTRATOR
KILONEWTONS,
Jeddah
4 days ago
Job Title: Cloud Administrator Location: Jeddah, Saudi Arabia Company: KILONEWTONS Website: www.kilonewtons.com Experience Required: 5+ YearsJob OverviewKILONEWTONS is looking for an experienced Cloud Administrator to manage, optimize, and secure our cloud infrastructure. The ideal candidate will have 5+ years of hands-on experience in cloud platforms, automation, and DevOps practices.Key ResponsibilitiesDeploy, monitor, and maintain cloud services (AWS/Azure/GCP).Ensure high availability, security, and...
Site supervisors
GE Vernova,
Jeddah
4 days ago
Job Description SummaryJob DescriptionEducation Qualification: - Diploma In Electrical Engineering Job Responsibility: -Supervision of Electrical Equipment Installation works.Implementation of all safety procedures and detection of near misses’ incidents.Implementation of Zero deviation plan and weekly safety inspection with all sub-contractor agencies.Reporting of any unsafe practice to Site Manager & Safety Officer.Review of installation drawings and reporting of any deviation to Site...
Quality Engineer
SJ Group,
Jeddah
1 week ago
About Surbana JurongSurbana Jurong (SJ) is a leading global urban, infrastructure, and managed services consulting firm, driven by a vision to build cities and shape lives. Headquartered in Singapore, SJ is a diverse collective of experts delivering sustainable and high-impact solutions across the built environment.About The RoleWe are currently seeking a diligent and experienced Quality Engineer to join our team...
