Wellbeing Associate - Riyadh

PsyDin


Date: 2 weeks ago
City: Riyadh
Contract type: Full time
Employer: Concentrix

Location: Riyadh, Saudi Arabia (On-Site)

Job ID: R1687976

Apply: https://cnx.wd1.myworkdayjobs.com/external_global/job/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589/Operations-Team-Leader--Riyadh_R1687976?src=LinkedIn

Posted: 30+ Days Ago

Type: Full-Time

The psychological health team at Concentrix is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for Trust & Safety teams. The Onsite Wellbeing Counsellor will provide onsite mental health and wellbeing support to employees working in content moderation roles.

Primary Responsibilities

  • Deliver one to one onsite counselling sessions using short-term therapeutic interventions such as CBT, ACT and MBT
  • Deliver one to one onsite coaching sessions and develop resilience plans
  • Deliver onsite group and peer support sessions aimed at building resilience and healthy coping strategies
  • Facilitate onsite creative sessions such as creative therapies, music therapies, and mindfulness-based activities
  • Assess cases for trauma related to exposure to graphic content and follow escalation protocols
  • Evaluate and appropriately manage risks of harm to self or others
  • Manage confidential case records and reports safely
  • Deliver psychometric assessments to employees
  • Review assessment data for trends and contribute to insight reports
  • Complete administrative duties including tracking session data and case notes

Minimum Qualifications

  • Master's degree in clinical psychology, counselling psychology, or psychotherapy
  • Current unrestricted license to practice in Saudi Arabia
  • Minimum 3 years of experience in wellbeing or psychotherapy field
  • Proven experience in cross-cultural counselling
  • Proven experience designing and delivering wellbeing/mental health training, workshops and webinars
  • Strong data management skills
  • Fluent in written and spoken Arabic
  • English B1 as a plus

Desired

  • Experience working in Trust and Safety or a content moderation environment

Concentrix is a global technology and services leader powering brands in over 70 countries.

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