Transaction Fraud Analysts (Card) x2 - KSAN

emagine


Date: 2 weeks ago
City: Riyadh
Contract type: Full time
Summary: The Card Fraud Analyst plays a vital role in detecting, investigating, and preventing card fraud within a prestigious banking institution. This position focuses on safeguarding card transactions and minimizing losses while ensuring compliance with internal controls and regulations.

Main Responsibilities:

  • Monitor card transaction activities and identify suspicious or fraudulent behavior.
  • Investigate card fraud alerts, unauthorized transactions, and customer disputes.
  • Analyze transaction patterns and fraud indicators to determine necessary actions.
  • Conduct detailed fraud investigations and maintain comprehensive case documentation.
  • Escalate confirmed fraud cases according to established procedures.
  • Review chargebacks, incidents of card misuse, and disputed transactions.
  • Collaborate with customer service, operations, risk, and compliance teams to resolve fraud cases.
  • Support enhancements to fraud detection rules and monitoring processes.
  • Prepare reports on fraud trends, losses, and investigation outcomes.
  • Stay informed about emerging card fraud schemes and best industry practices.

Key Requirements:

  • Saudi National.
  • Bachelor's degree in Finance, Business Administration, Accounting, Information Systems, or a related field.
  • 2–4 years of experience in the banking sector related to card fraud monitoring and investigations.
  • Strong understanding of card payment systems, Visa/Mastercard processes, and fraud detection techniques.
  • Experience with fraud monitoring and case management systems.
  • Strong analytical, investigative, and problem-solving skills.
  • Excellent communication and stakeholder management abilities.

Nice to Have:

  • Additional certifications in fraud prevention or risk management.
  • Familiarity with regulatory compliance in the banking and financial services industry.
  • Experience with advanced data analysis tools.

Other Details:

  • Location: Riyadh, Saudi Arabia
  • Employment Type: Full-Time
  • Nationality Requirement: Saudi Nationals Only
  • Industry: Banking & Financial Services

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