Transaction Fraud Analysts (Card) x2 - KSAN
emagine
Date: 2 hours ago
City: Riyadh
Contract type: Full time
Summary: The Card Fraud Analyst plays a vital role in detecting, investigating, and preventing card fraud within a prestigious banking institution. This position focuses on safeguarding card transactions and minimizing losses while ensuring compliance with internal controls and regulations.
Main Responsibilities:
Main Responsibilities:
- Monitor card transaction activities and identify suspicious or fraudulent behavior.
- Investigate card fraud alerts, unauthorized transactions, and customer disputes.
- Analyze transaction patterns and fraud indicators to determine necessary actions.
- Conduct detailed fraud investigations and maintain comprehensive case documentation.
- Escalate confirmed fraud cases according to established procedures.
- Review chargebacks, incidents of card misuse, and disputed transactions.
- Collaborate with customer service, operations, risk, and compliance teams to resolve fraud cases.
- Support enhancements to fraud detection rules and monitoring processes.
- Prepare reports on fraud trends, losses, and investigation outcomes.
- Stay informed about emerging card fraud schemes and best industry practices.
- Saudi National.
- Bachelor's degree in Finance, Business Administration, Accounting, Information Systems, or a related field.
- 2–4 years of experience in the banking sector related to card fraud monitoring and investigations.
- Strong understanding of card payment systems, Visa/Mastercard processes, and fraud detection techniques.
- Experience with fraud monitoring and case management systems.
- Strong analytical, investigative, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Additional certifications in fraud prevention or risk management.
- Familiarity with regulatory compliance in the banking and financial services industry.
- Experience with advanced data analysis tools.
- Location: Riyadh, Saudi Arabia
- Employment Type: Full-Time
- Nationality Requirement: Saudi Nationals Only
- Industry: Banking & Financial Services
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