Telecom / Security System Field Service Engineer

A Telecom / Security System Field Service Engineer is responsible for installing, configuring, testing, troubleshooting, and maintaining telecommunications and low-current security systems at client sites. The role ensures high system availability, optimal performance, and compliance with project specifications and industry standards.

• Installation & Commissioning
• Install and configure telecom systems such as:
• Structured cabling (fiber & copper)
• PABX / IP telephony systems
• Network switches (CISCO / JUNIPER / RUGGEDCOM / MOXA), routers, and wireless equipment.
• Radio (Tetra / UHF / VHF / Aviation)
• Server / SQL configuration
• Install and integrate security systems in accordance with HCIS and ARAMCO specifications / guidelines including:
• CCTV (IP & Analog)
• Access Control Systems
• Intrusion Detection / Alarm Systems
• Public Address (PA) / Voice Evacuation systems
• Gate barriers, turnstiles, intercoms
• Road blockers
• Perform system commissioning, testing, and final acceptance procedures.
• Maintenance & Troubleshooting
• Conduct preventive and corrective maintenance on telecom and security systems.
• Diagnose and resolve hardware, network, and software-related faults.
• Respond to service requests and site emergencies within defined SLAs.
• Generate service reports, fault logs, and maintenance documentation.
• Technical Support
• Provide onsite technical support to customers and internal project teams.
• Assist in system upgrades, firmware updates, and configuration changes.
• Train end-users on system operation and basic troubleshooting.
• Documentation & Reporting
• Prepare site surveys, installation drawings, and BOQs.
• Maintain accurate service records, test sheets, and as-built documents.
• Ensure compliance with company policies, quality standards, and safety requirements.
• Coordination & Communication
• Coordinate with project managers, contractors, and vendors during installation phases.
• Communicate system issues and solutions clearly to non-technical stakeholders.
• Attend client meetings for technical clarifications and progress updates.
  
  

Technical Skills

• Strong knowledge of low-current systems (CCTV, ACS, IDS, PA, etc.).
• Understanding of IP networking (VLANs, routing, TCP/IP).
• Ability to read technical drawings (AutoCAD, schematics).
• Experience with fiber splicing, OTDR testing, and cable termination.
  
  

Soft Skills

• Problem-solving and analytical mindset
• Excellent customer service and communication
• Ability to work independently in field environments
• Time management and task prioritization
  
  

Qualifications

• Diploma or bachelor’s degree in electrical / Electronics / Telecommunications Engineering.
• Relevant certifications preferred:
• CCNA / CompTIA Network+
• CCTV or Access Control vendor certifications (e.g., Milestone, Lenel, Bosch, Honeywell, Hikvision)
• Low-current / ELV system training certifications
• 2–5 years of hands-on field experience in telecom or ELV/security systems.
  
  

Work Environment

• Field-based role requiring frequent site visits.
• May require working at heights, in outdoor environments, or during off-hours for critical activities.
  
  

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+9% organic growth

150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

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